Helpjuice Blog & Community

Expert Strategies, Industry Trends, and Practical Tips to Elevate Your Customer Support and Team Productivity

Knowledge Management Guide for Businesses

Explore knowledge management with our guide. Learn its importance, & explore actionable best practices & tools to seamlessly integrate KM in your business.

Matt Duczeminski 03/20/24

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Knowledge Management
Knowledge Management Guide for Businesses

Explore knowledge management with our guide. Learn its importance, & explore actionable best practices & tools to seamlessly integrate KM in your business.

Matt Duczeminski March 20 2024

11m read
Knowledge Management
8 Most Common Mistakes to Avoid When Building External Knowledge Base

Emil Hajric July 08 2020

5m read
Help Center Strategy
Cheat Sheet: Cutting Down Customer Support Requests With Knowledge Base

Emil Hajric July 08 2020

5m read
Knowledge Management
7 Benefits of Having a Knowledge Base for Your Company

In this article, we cover all the major benefits of having a knowledge base for your business.

Emil Hajric March 20 2024

4m read
Help Center Strategy
How to Make a Searchable Knowledge Base

A knowledge base search feature is a must-have. Implement the tricks in this article to make it possible and easy for your users to search your knowledge base.

Emil Hajric April 14 2025

3m read
Customer Service & Support
Dramatically Cutting Down Support Requests Within Your SaaS App: The Story of Travis, The Hero From EventGeek

Emil Hajric July 13 2020

1m read

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