Helpjuice Blog

Learn everything you need to know about knowledge base, knowledge management, customer support and more...

handle-customer-complaints

How to Handle Customer Complaints Effectively [And the Benefits of Doing So]

organizational-learning

How to Create and Benefit from an Organizational Learning Culture
customer-engagement

Customer Engagement Guide: From First Interaction and Beyond
wordpress-intranet

How to Build a Wordpress Intranet For Improved Team Collaboration
wordpress-knowledge-base

Is a WordPress Knowledge Base the Best Solution for You?
process-documentation

Guide to Process Documentation: Benefits & Best Practices
help-authoring-tools

10 Best Help Authoring Software and Tools [2020]
tribal-knowledge

Tribal Knowledge: Definition, Benefits, and How to Capture It
document-management-software

11 Best Document Management Systems [2020]
software-documentation

Software Documentation Best Practices [With Examples]

write-faq-page

How to Write the Best FAQ Page to Help Customers [With Examples]
proactive-customer-service

Proactive Customer Service: Definition, Benefits & How to Implement

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