Helpjuice Blog

Learn everything you need to know about knowledge base, knowledge management, customer support and more...

blueprint-plan-internal-knowledge-base

A Blueprint on How to Plan Your Internal Knowledge Base
it-ticketing-system

Best IT Helpdesk Ticketing Systems You Must Try [2021]
knowledge-management-software

The Best Knowledge Management Software & Tools [2021]
information-silos

How to Break Down Information Silos [And the Benefits of Doing So]

improve-customer-experience

How to Improve Your Customers' Experience With Personalization
internal-wiki

Internal Wiki Guide: How Your Business Can Create & Benefit From One
google-drive-tutorial

How to Use Google Drive — Tutorial and Best Practices
customer-retention-strategies

6 Customer Retention Strategies to Keep Customers Coming Back For More
google-sites-tutorial

Google Sites Tutorial: A Step-by-Step Guide
community-forum

How a Community Forum Can Benefit Your Business
communities-of-practice

Building Communities of Practice to Cultivate Organizational Knowledge
social-intranet

How a Social Intranet Can Benefit Your Business

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