… & Building A Knowledge Base To Boost Up Employee Engagement What if you cou

John, is that you? (ok, maybe your name isn’t John) But surely you want to make a

Truth is, way too many knowledge bases end up being like the left out kid from gy

Ever thought about how powerful external API’s can be in super-powering your know

With so many ups and downs and room for mistakes – customer service can be quite

One of the first questions I had when I started working for HelpJuice was: What e

Do you know that for every customer that even bothers to complain and tell you “w

Wouldn’t we all love it if our customers ran around like headless chickens spread

Man, I absolutely HATE it when I call customer service and this monotonic robot-l

“This might be my last flight, ever.” – I said to myself, flying last month from