Helpjuice Blog

Learn everything you need to know about knowledge base, knowledge management, customer support and more...

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Why a Knowledge Base is Critical For Your Business
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Customer Satisfaction 101: Ensuring Positive Customer Experiences
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Beginner's Guide to Sales Enablement
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SharePoint Knowledge Base Review (2019): Pros & Cons

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9 of the Best Zendesk Competitors and Alternatives
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Using Knowledge Management to Drive Positive Business Outcomes
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8 Most Common Mistakes to Avoid When Building External Knowledge Base
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Cheat Sheet: Cutting Down Customer Support Requests With Knowledge Base
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7 Shiny Gold Benefits of Having Internal Knowledge Base
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6 Simple Tricks to Make Your Knowledge Base Searchable
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Dramatically Cutting Down Support Requests Within Your SaaS App: The Story of Travis, The Hero From EventGeek
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Under the Hood: Meet the Brand New Helpjuice V4 Dashboard!

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