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Get fewer support emails & more happy customers

Helpjuice is easy-to-use knowledge base software that guarantees 50% less support emails and more happy customers.

Rob marsh Helpjuice has streamlined our support process and cut down support emails by 89%
Mashable Help Center
Walmart Support
Gumroad Docs
Fullstory Docs
Stanford Knowledge Base

External Knowledge Base

Deliver Instant Support To Your Customers With Your External Knowledge Base.

Helpjuice's Knowledge Base Software has helped hundreds of businesses save over $30,000,000 in customer support costs just in the past few months.

Perfect for: SMBs and Enterprises looking to scale customer support by delivering instant answers to customers questions via a Knowledge Base.

Internal Knowledge Base

Securely share content with your team. Assign privileged access who has priviledges to read, update, or write content for your knowledge base.

Perfect for: Companies Looking To Share Content And Workflows Within Departments.

Super Fast & Intelligent search

Helpjuice’s search was built from the ground-up to be super-intelligent and instant. Our algorithms are mashing synonyms and doing complex calculations to find the best result for you, all before you’re even done typing your question.

Adapt Helpjuice To Fit Your Taste

Customize Helpjuice, from fonts to control what content is displayed to who. With Helpjuice's Templating Language, you can customize every pixel of your knowledge base. Best of all, if you're stuck, our Account Managers can help you with customization, by doing it for you.

Search Analysis

Helpjuice Search Analysis Will Tell You Exactly What People REALLY Want To Find On Your Knowledge Base, And What The Most Commonly Searches Are

Advanced Article Analytics

See All Your Top-Performing Articles At One place. Improve low-rated articles. Update outdated articles. All with our Advanced Article Reports.

Top Performing Users

Reward your top knowledge base contributors. Stop assuming "John" is a magician and know exactly why "John" writes good articles.

Internal & External Knowledge Base

Use Your Helpjuice Knowledge Base(s) externally and/or internally. All within a click.

Intelligent Instant Search

Instant Search that knows what you are looking for, before you’re even done typing


Your Knowledge Base Should Look & Feel...Yours.


Analytics Designed To Scale Support

Equivalent to the workforce of 500+ people.

Just in the past few months, Helpjuice's External Knowledge Base Software, alone, has cut down an estimated $30,000,000 in support costs – equivalent to having over 500 full-time employees answering support emails.


Simple and easy to use interface.

When you start using our software you will see that the interface is really simple and easy to use. With just one click of a button you will be able to start answering questions for your users.

With Customers That LOVE The Results And Product

Ranging from Enterprise Executives, to Startup CEOs

Adam Aronson CEO @ Lilitab

We love Helpjuice. It streamlined the administration of our knowledge base. Can't recommend this product enough for those who need a more structured knowledge base for their customers.

Ryan Sacha Founder @

With Helpjuice, we've been able to reduce support by 120 emails a day, down to 20. The ROI is just amazing. Not to mention the unbeatable customer service!

Brian hahn
Brian Hahn CEO @ HelloNomad

The other site (we tried Zendesk & Helpscout), didn't ever really look like, ours. Now, our Help center, completely looks ours and that's really huge to the whole magic of it.

Alex H. Product Designer @ Gumroad

I predict that we'll get at least 20% less emails, in comparison with our previous solution,

Helpjuice is perfect because it's just a knowledge base – everything else feels cumbersome

Start Scaling Your Support Today

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