External Knowledge Base
Deliver Instant Support To Your Customers With Your External Knowledge Base.
Helpjuice's Knowledge Base Software has helped hundreds of businesses save over $30,000,000 in customer support costs just in the past few months.
Perfect for: SMBs and Enterprises looking to scale customer support by delivering instant answers to customers questions via a Knowledge Base.
Internal Knowledge Base
Securely share content with your team. Assign privileged access who has priviledges to read, update, or write content for your knowledge base.
Perfect for: Companies Looking To Share Content And Workflows Within Departments.
Super Fast & Intelligent search
Helpjuice’s search was built from the ground-up to be super-intelligent and instant. Our algorithms are mashing synonyms and doing complex calculations to find the best result for you, all before you’re even done typing your question.
Adapt Helpjuice To Fit Your Taste
Customize Helpjuice, from fonts to control what content is displayed to who. With Helpjuice's Templating Language, you can customize every pixel of your knowledge base. Best of all, if you're stuck, our Account Managers can help you with customization, by doing it for you.
Helpjuice Search Analysis Will Tell You Exactly What People REALLY Want To Find On Your Knowledge Base, And What The Most Commonly Searches Are
Advanced Article Analytics
See All Your Top-Performing Articles At One place. Improve low-rated articles. Update outdated articles. All with our Advanced Article Reports.
Top Performing Users
Reward your top knowledge base contributors. Stop assuming "John" is a magician and know exactly why "John" writes good articles.