🎉   NEW: Access your knowledge base anywhere, transform webpages into articles instantly, and create content with AI assistance

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AI Self Service
Product Documentation Sops
Onboard Employees
AI-Powered Knowledge Base

Knowledge Base Software
That Actually Gets Used

Single Source Of Truth
Help Docs
Standard Operation Procedures

Turn your docs into fast answers, your tickets into articles, and your new hires into experts — with AI that actually works (and surprises people on demo calls).

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Amazing Integrations

Helpjuice's Integrations Help Bring You and Your
Team Instant Knowledge When You Need It.

We have all the tools you need
to make an amazing article
Configure accessibility to your needs
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Add translations to your articles
We support +50 languages
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Brainstorm on KB topics in kanban style
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or group – or make it public.
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Swifty AI

Swifty AI Chat

Ask Anything With Swifty AI Chat

Need answers? Let us guide you with a wide range of helpful articles and suggested questions

Works anywhere - on your site or kb!
Increase the Productivity of Users/Groups
Measure What Topics People Consume
Measure Articles Impact
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Boost Your employee Activity
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📊 articles & Categories
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See what are searching in your kb!

Why Teams Switch to Helpjuice — And Don’t Look Back

Most knowledge tools feel like dumping content into a black hole. Helpjuice gives your team fast search, flexible structure, and AI that turns scattered info into answers — without lifting a finger.

As your company grows, your support system starts to strain.
  • 🔴 Ticket volume explodes
    overwhelming your team with repeat questions.
  • 🔴 New hires take longer to ramp up
    constantly pinging others for basic information.
  • 🔴 Critical knowledge hides in Slack threads
    or scattered Notion docs—and answers get lost or duplicated across channels.
  • 🔴 Support becomes a bottleneck for growth
    dragging down efficiency across your entire org.
And that’s when everything starts breaking:
  • 🟢 Support queues start backing up
  • 🟢 Agents are left wasting hours answering the same basic questions
  • 🟢 Onboarding slows to a crawl—for employees and customers

…all causing your team to burn out trying to keep up.

How Helpjuice Helps — And Why It’s the One Tool Teams Actually Like

It’s so powerful, it helps you write more documentation — with less effort.

It’s so simple, your team doesn’t need onboarding.

What Happens After You Switch to Helpjuice

Virgin Mobile Delivering 40% More Self-Service Support To Customers With Helpjuice

  • Boost self-service rate by 40% with centralized knowledge
  • Enhance content accuracy with SEO-friendly tools
  • Achieve rapid customizations with responsive support

Thanks to Helpjuice, we're seeing 40% more customers self-service themselves – Javier, Head of Customer Care Planning

Beeper Boosts Onboarding Efficiency by 40% with Helpjuice

  • Streamlined onboarding process, reducing time by 40%.
  • Seamless API integration for a self-taught user experience.
  • Fixed pricing, clear docs ensured smooth implementation.

Compared to using Notion in the past, HelpJuice helped us removed a lot of the fluff that Notion can sometimes create. Decreasing our internal employee onboarding by over 40% – Gerardo Rodriguez, Director of Customer Operations at Beeper

Discover the Secret to Obbi's 30% Decrease in Support Tickets!

  • 30% fewer support tickets, more strategic focus.
  • Onboarding streamlined, saving 1-2 hours per client.
  • Customized knowledge base for professional experience.

Thanks to HelpJuice, we've seen a 30% decrease in support tickets for simple issues, allowing us to focus on more valuable tasks and scale effectively – Christopher McAtackney, Chief Product Officer at Obbi

Food-delivery Giant Shipt.com Scales Customer Support Using Helpjuice

  • Reduce support overload
  • Speed up inquiry resolution
  • Streamline team onboarding

Before Helpjuice, our support was overloading and cutting down on our ability to provide personal, efficient service. – Javier, Ross S., Director of Growth

How Helpjuice Saved Inetum-Realdolmen $100k Annually and Boosted Efficiency

  • 76% workload shift, saving $100k annually.
  • Centralized knowledge improved efficiency and collaboration.
  • Instant publishing empowered cross-departmental contributions.

With Helpjuice, we were able to shift 76% of work for one team left, resulting in a 100k profit per year. This freed up the equivalent of 1.67 FTE for bigger projects and growth. – Chris Van Loon, Process Manager at Inetum-Realdolmen

What Is Knowledge Base Software?

Knowledge base software stores, organizes, and retrieves information to help users find answers fast — through articles, FAQs, and how-to guides. Companies use it to scale support, train faster, and make documentation accessible across teams.
Helpjuice does that — plus: writes your docs, translates them, and keeps them updated with AI.

  • 🪄 Slash repetitive tickets with powerful self-service
  • 🚀 Speed up onboarding across every department
  • 🤖 Improve time-to-resolution with AI search
  • 📚 Scale internal knowledge—without growing headcount
  • 🌐 Empower customers 24/7 (no ticket required!)

Helpjuice’s Knowledge Bases Perform Better

  • reduced
    Support Requests by 70%
  • faster
    39% Faster Team Onboarding
  • boost
    +50% in Self-Service (thx to AI)

Re-built With AI In Mind

  • AI Step-By-Step Tutorials
  • AI KB Analytics
  • AI Keyword Suggestions
  • AI Search
  • AI Swifty
  • AI Image Search
  • AI Description
  • Wizardshot
  • Ask AI
  • PDF & Image Search
  • AI Tag Manager
  • AI Chatbot
  • Related Content Suggestions
  • Related Content Suggestions
  • AI Swifty
  • AI Chatbot
  • AI Search
  • AI Tag Manager
  • Ask AI
  • AI Step-By-Step Tutorials
  • AI Description
  • AI KB Analytics
  • AI Image Search
  • Wizardshot
  • AI Keyword Suggestions
  • PDF & Image Search
  • Wizardshot
  • AI Image Search
  • AI Search
  • AI Step-By-Step Tutorials
  • AI Tag Manager
  • AI Keyword Suggestions
  • AI Chatbot
  • PDF & Image Search
  • AI KB Analytics
  • AI Description
  • Related Content Suggestions
  • Ask AI
  • AI Swifty
  • AI Search
  • AI Description
  • AI Image Search
  • Ask AI
  • AI Swifty
  • Related Content Suggestions
  • AI Keyword Suggestions
  • AI KB Analytics
  • Wizardshot
  • PDF & Image Search
  • AI Tag Manager
  • AI Step-By-Step Tutorials
  • AI Chatbot
  • Related Content Suggestions
  • AI Tag Manager
  • AI Keyword Suggestions
  • Ask AI
  • PDF & Image Search
  • AI Chatbot
  • AI Description
  • Wizardshot
  • AI Swifty
  • AI Image Search
  • AI KB Analytics
  • AI Search
  • AI Step-By-Step Tutorials
  • AI Image Search
  • Ask AI
  • Wizardshot
  • AI Tag Manager
  • AI Description
  • AI Step-By-Step Tutorials
  • AI Chatbot
  • AI Search
  • PDF & Image Search
  • AI Keyword Suggestions
  • AI Swifty
  • AI KB Analytics
  • Related Content Suggestions

Trusted by over 7,000,000 users

  • 8500+

    Knowledge Bases

  • 87.5%

    Avg, Search Success Rate

  • ~2mins

    Support Response Time

  • 99.95%

    Satisfaction Rate

Try Now For Free

Why Companies Ditch Their Previous Tool
And Never Look Back

From startups to Fortune 500s, thousands rely on Helpjuice to scale knowledge across their teams.
  • Search works even when spelling doesn’t
  • AI writes your docs from Slack, tickets, or emails
  • Use // to search from anywhere
  • Tech writers & trainers produce more with less
  • Go live in days — 24h migration help included
  • Fully customizable, no devs required
  • SOC2, GDPR, enterprise-ready

WHO IT’S BUILT FOR

Built for People Who Need Fast, and Accurate Answers
  • Support
  • Ops
  • Enablement
  • Onboarding
  • SaaS and product-led teams
  • High-growth companies with zero time to slow down
  • Smart teams inside old-school orgs
  • Anyone done with saying “Just ping me for the doc”

Create A Knowledge Base

No Card Required. Free Migration Support From

  • Document360 logo
  • Zendesk logo
  • Confluence logo
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  • Document360 logo
  • Zendesk logo
  • Confluence logo
  • Helpscout logo

Still Wondering What Makes Helpjuice Special?

We’ve helped 2,000+ companies — from startups to global teams — replace cluttered folders, stale docs, and internal wikis with one fast, flexible knowledge base. The result? Less writing. Fewer tickets. Happier teams.
  • Customer-Centric Development: We build features based on your feedback and needs.
  • Seamless User Experience: Our platform is designed to be intuitive and easy to use, reducing onboarding time.
  • Scalable Solutions: Whether you're a small team or a large enterprise, Helpjuice scales with your growth.
  • Continuous Improvement: We regularly update our platform to ensure it meets the highest standards.
  • Reliable Support: Our dedicated support team is here to assist you every step of the way.
Discover All Features

Helpjuice Is More Than Just a FAQ Tool

Other platforms give you features. Helpjuice gives you answers. We're not just a prettier database. We're a smarter way to scale your support and ops teams—fast.
Built-In Features That Drive Real Results

AI-Powered Assistance

Create or update articles just by requesting them. AI handles the heavy lifting.

Search That Forgives Everything

Type like a toddler, get what you meant — instantly.

Clean, Powerful Editor

Rich formatting, internal blocks, and versioning — no devs required.

Multi-Language Made Simple

Translate and sync updates across 50+ languages with zero overhead.

Smarter Insights

Find out what’s working, what’s missing, and what’s never getting used — fast.

Robust Security

Secure your data with access control, SSO, encryption, firewalls, and backups.

Still answering the same 12 questions, 400 times?

Let’s fix that. Try the Best Knowledge Base Software for Support, Ops & Scale

Teams use Helpjuice to:
  • 🔄 Deflect 30–50% of support tickets
  • 🚀 Speed up onboarding by 80%
  • Keep support fast, lean, and customer-first
  • 📚 Centralize internal knowledge for easy access
  • 🤝 Improve team collaboration and productivity
  • ⏱️ Reduce training time and repetitive questions
Go to Our Knowledge Base

Still Have Questions? These Are the Ones That Come Up Most

How is Helpjuice different from other knowledge base tools?

Most tools store articles. Helpjuice gives you answers. Our AI understands questions, search forgives typos, and you don’t need to build 12 workflows just to launch.

How hard is it to migrate?

Usually? You won’t need to do anything. If our onboarding doesn’t auto-import your content, we’ll do it manually — within 24 hours.

Is Helpjuice just ChatGPT in a new skin?

Not even close. Our AI is built for accuracy, trained on your content, and shows its work with citations. It even knows when not to guess — which is why demos end with “Wow”.

Can I use this for both internal and external docs?

Yep. Restrict access by role, use internal blocks, or spin up entire branded portals. Your setup, your rules.

How fast can I go live?

Some teams launch the same week they sign up. Most go live in 5–10 days. Our job is to make that part easy.