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Resources

Learn to get the most on how to set up & utilize a knowledge base, save emails and 'wow' your customers.

Customers Case Studies

Thousands Have Saved Millions In Support, With Helpjuice – learn how

Shakr

Shakr Media Uses Helpjuice To Help Convert More Users Into Customers, With Their Powerful Knowledge Base

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Collage

Collage.com Customer Satisfaction Team uses Helpjuice Seven days a week To Deliver Amazing Support

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Shakr

EventGeek Dramatically Cuts Down On Support Requests, Using Helpjuice

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eBooks

Expand your understanding of knowledge bases with our collection of free ebooks.

Download our Free Ebook

Scaling Support with a Knowledge Base

Quick read that teaches you how to turn your knowledge base into an ultimate support machine.

A culmination of a lot of the ideas we've presented to customers when they faced the 3 common problems with knowledge bases.

  • How to customize effectively so your knowledge base suits the needs of your most valuable customers
  • How to generate and increase traffic to your knowledge base easily
  • How to write the perfect content that helps your customers while you rest
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Download our Free Ebook

Using An Internal Knowledge Base To Super-Power Your Organization

Would your organization benefit from having a better eco-system for sharing knowledge?

Do you feel as if employee onboarding could be improved? If Yes, this e-book might be a good fit for you.

  • How to effectively onboard employees using a knowledge base
  • Documenting & Systemizing Training employees, via a knowledge bases
  • Using a knowledge base to reduce employee churn rate
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Free Tools

Looking to improve your EXISTING knowledge base? Let Helpjuice help you – Try our lastest free tool!

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Free Knowledge Base Analyzer & Grader

Ever wondered how good your knowledge base is?
Type in your current KB URL, and our analyzer will dig through it, grade it, and tell you how to improve it!

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Free Email Course

Sign Up For Our Free 3-Step Email Course:

Scaling Support With a Knowledge Base

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