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Scaling Support With a Knowledge Base
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Read the most frequently asked question of companies before they sign up for Helpjuice.
The JS embed version is one line of code, and just works fine (although isn't SEO friendly).
However, the Customized option (which comes with free expert customization help from Helpjuice) looks a lot more like YOUR website and is more SEO friendly.
Whether you'd like to invite your colleagues to contribute articles to your knowledge base, or use your knowledge base for internal purposes, Helpjuice Users are authorized users who you can add to have permission to access your KB.
Right out of the box, we support 4 different levels of access: Administrator, Collaborator, Draft Writer, Viewer.
Yes, we give you full access to the HTML!
Not only can you customize it any way you'd like, but Helpjuice will even Help you with customization - all part of our pricing.
Yes, please contact us via firstname.lastname@example.org for this.
Yep, we support up to 20 different languages per knowledge base. It's all controlled via your account, with one click switching between languages, and requires us enable it.
Please contact Helpjuice if you'd like for us to walk through the feature & help you get set up.
"I predict that we'll get at least 20% less emails, in comparison with our previous solution, desk.com.
Helpjuice is perfect because it's just a knowledge base - everything else feels cumbersome."Product Designer at Gumroad
"The other site (we tried Zendesk & Helpscout), didn't ever really look like ours. Now, our Help center completely looks ours and that's really huge to the whole magic of it."CEO at HelloNomad
"As someone who has used other knowledge bases before, I know what huge boom it can be on our product support team.
With Helpjuice, we've already seen a boost of 86% reduction in support calls even further."PM at HR Performance Solutions
"We love Helpjuice! It streamlined the administration of our knowledge base. Can't recommend this product enough for those who need a more structured knowledge base for their customers."CEO at Lilitab
"With Helpjuice, we've been able to reduce support by 120 emails a day, down to 20. The ROI is just amazing. Not to mention unbeatable customer service!"Founder at Promotify.co
"With Helpjuice, our customers are seconds away from answers to their most important questions. It's been instrumental in enabling us to scale support as our company grows.
Love the product!"CEO at ZenDoc
Our refund policy is simple: If you're not 100% satisfied, we'll give you a refund. No questions asked.