Knowledge Base Case Studies

World's Best Knowledge Bases, Let our Customers From Industries Teach You How They Did it

Virgin Mobile Case Study for Helpjuice

Virgin Mobile Delivering 40% More Self-Service Support To Customers With Helpjuice

McLean Case Study for Helpjuice

Financial Services Company 2x Training Effectiveness With Helpjuice

Check Out What Some of Our Customers Are Saying!

Hotel Technology Solutions

(250 - 500 people)

How Protel has more than 1500 avoided support cases in 4 months thanks to Helpjuice

Telecommunications

(1,000 - 5,000 people)

Virgin Mobile Delivering 40% More Self-Service Support To Customers With Helpjuice

Government

(1,000 - 5,000 people)

Local US Government Innovating With A Knowledge Base For Residents To Reduce Customer Support Tickets

IT Services

(2,000 - 5,000 people)

Food-delivery Giant Shipt.com Scales Customer Support Using Helpjuice

Industrial Automation

(10,000+ people)

Industrial Automation Giant, Yokogawa, Switches to Helpjuice To Deliver Tribal Knowledge Across 10,000+ Employees

Real Estate

(100 - 500 people)

RMS Cloud Resolves 50-75% of day to day support requests with Helpjuice Knowledge Base

Retail

(11 - 50 people)

SaaS Platform Replaces Hiring More Support Reps For a Self-Service Knowledge Base For Customers

Software / Real Estate

(250 - 1,000 people)

Boomtown uses Helpjuice as the go-to tool for customers & everyone in their organization to access all the information they need

E-Commerce

(50 - 100 people)

Collage.com Team uses Helpjuice Seven days a week To Deliver Amazing Support.

IT Services

(11 - 50 people)

IT Services Firm Leverages Knowledge Base For Collaboration (instead of Google Drive/Sharepoint)

Insurance

(100 - 500 people)

TBC Insurance Utilizes Knowledge Base For More Productive Call Center Agents

Financial Services

(100 - 500 people)

Sunlight Financial Moves From "Google Site" to Helpjuice to Provide Instant Answers To Thousands Of Users Looking For Support

Software

(200 - 500 people)

Monday.com Choses Helpjuice To Reduce Time Spent By Operations Team With Repeat Requests For Information

Web Hosting

(11 - 50 people)

Fast-Growing Web Hosting Company Instantly Sees Positive ROI With Using Helpjuice

Financial Services

(100 - 500 people)

Financial Services Company 2x Training Effectiveness With Helpjuice

Packaging & Containers 

(100 - 500 people)

Packaging Company Optimizes Efficiency By Utilizing Helpjuice Knowledge Base Instead Of Sharepoint

Insurance

(250 - 500 people)

Going from 30+ Manuals to 1 Helpjuice Knowledge base & Providing Instant Knowledge To 250 Support Reps

Nanotechnology

(50 - 100 people)

Nanotech company improves employee training, customer support and efficiency going from multiple knowledge systems to Helpjuice

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From the largest organizations in the world to some of the most innovative companies rely on Helpjuice

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