"We tried Zendesk, Screensteps, Proprofs, Knowledge Owl, as well as our own internal solution before ultimately settling on Helpjuice. " – Jessica S., Operations Specialist
We were looking for an internal knowledge base solution in order to make our IT and Operations resources easily available and transparent for our team members.
With our internal knowledge base, we aim to make our internal resources accessible and transparent to everyone across our organization in order to increase clarity and collaboration.
Helpjuice is easy to use, intuitive, and packed with relevant features. Also, the customer support that I received from the Helpjuice staff was exceptional.
We tried using Google Docs, Zendesk, Screensteps, Proprofs, Knowledge Owl, as well as our own internal solution before ultimately settling on Helpjuice.
We hope to reduce the time spent by our operations team fielding repeat requests for internal information.
Unlike Zendesk, Screensteps, Proprofs, and Knowledge Owl, I love that with Helpjuice I can scale easily with the pricing structure!