26 Best Knowledge Base Examples

Regularly-updated list of Helpjuice-powered Knowledge Base Examples. Every Knowledge Base you see uses one of our dozens of Helpjuice themes!

A lot of the times, a knowledge base is the first point of contact your customer has before contacting someone, so a delightful experience can certainly win them over to using the knowledge base as opposed to contacting someone.

Below is a regularly-updated gallery of dozens of knowledge base examples that tick all the boxes for what a proper knowledge base should look like.

26 Knowledge Base Examples

Last updated: February 20 2020

ShiptKB

Shipt

Why We Like It?

Great use of popular topics & FAQs

TCL USAKB

TCL USA

Why We Like It?

Great use of icons

VirginMobileKB

VirginMobile

Why We Like It?

Great branding through the knowledge base & they utilize displaying a lot of content in a very user friendly way

ZoominfoKB

Zoominfo

Why We Like It?

Nice branded KB, love descriptive categories/topics

NurevaKB

Nureva

Why We Like It?

Use of category icons always helps UX

ShopmeijerKB

Shopmeijer

Why We Like It?

Great highlight of topics

VerveKB

Verve

Why We Like It?

Great language switcher

BuypeelKB

Buypeel

Why We Like It?

Simple, clean look. Very user friendly

SocialtablesKB

Socialtables

Why We Like It?

Great use of KB to sell features

WealthbarKB

Wealthbar

Why We Like It

Customized Category Icons

RemarkableHealthKB

RemarkableHealth

Why We Like It?

Very mobile friendly design, clean & simple for a mobile-first design. They also display a lot of categories without making it overwhelming 

AviaKB

Avia

Why We Like It?

Great example of customized brand

EstimaterocketKB

Estimaterocket

Why We Like It?

Popular topics under search = WIN!

MaterialiseKB

Materialise

Why We Like It?

Beautiful display of recent announcements, and easy language picker. They have a lot of documentation – great design 

SqueakyKB

Squeaky

Why We Like It?

Beautiful layout of a lot of categories, and preview of answers

BoldbrushKB

Boldbrush

Why We Like It?

Cool layout for categories

GetFitKB

GetFit

Why We Like It?

Entire KB is built in two columns, making it very easy to consume

InspectionXpertKB

InspectionXpert

Why We Like It?

Beautiful way to present small amount of topics

VersatureKB

Versature

Why We Like It?

Very simple & clean design

WefunderKB

Wefunder

Why We like It?

Greatly integrated, including user login, via iFrame & nice q/a format

PayrollPandaKB

PayrollPanda

Why We Like It?

Great display of popular questions. Clean design.

CDPLicensesKB

CDPLicenses

Why We Like It?

Very nice display of customized design including icons

LilypadKB

Lilypad

Why We Like It?

Beautiful layout of Categories, and KB feels personal given the background (great idea)

NexcessKB

Nexcess

Why We Like It

Clean look and feel

PayaKB

Paya

Why We Like It

Cool design

EddingKB

Edding

Why We Like it?

Great use of images