About Us

Get to know folks behind the world's best knowledge base.

Emil wide Emil Hajric, Founder & CEO

What Is Helpjuice?

Helpjuice makes it easy to deliver instant knowledge to customers and employees via a knowledge base - all within minutes. Using our knowledge base platform, you can elevate your customers to self-help and employees to find critical information in seconds.

Who We Are?

We’ve been in business since 2011 and have an office in Miami, Florida. We’re a remote-first company, which means most of employees are remote, working next to a beach. We serve businesses in over 65 countries and we’re super passionate about building the best knowledge base platform, and delivering “wow” customer care.

Our Mission

Be the #1 knowledge base platform in the world by creating and delivering software that changes people’s lives.

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Serving Everyone, from Startups to Enterprises

We are proud to be able to deliver instant support to companies ranging from small businesses to large, well-established Enterprises.

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Saved Our Customers Millions of Dollars

We have been able to save our customers over $90,000,000 in customer support costs by helping them utilize the Helpjuice knowledge base software.

Meet The Juicers

Emil

Emil

CEO Miami, FL
Eldin

Eldin

Customer Success Miami, FL
Diego

Diego

CTO Brazil
Henry Monterosso

Henry Monterosso

Sales Representative Miami, FL
Fernando Acosta

Fernando Acosta

Front-End Developer Miami, FL
Amanda Stançani

Amanda Stançani

Customer Support Brazil
Amanda Stançani

Guilherme Arantes

Customer Support Brazil
Denis Omerovic

Denis Omerovic

Front-End Developer Bosnia and Herzegovina
Haris Delalic

Haris Delalic

Full Stack Developer Bosnia and Herzegovina
Kenan Sehovic

Kenan Sehovic

Import & Services Bosnia and Herzegovina
Jovan Savic

Jovan Savic

UI/UX Designer Serbia
Josh Brown

Josh Brown

Content New York City, NY
Eldin working on a laptop Helpjuice crew
Helpjuice team office
Eldin working in a Helpjuice office Helpjuice office

What Guides Juicers

Our Mantra

The 5 principles that are the backbonebehind Helpjuice & what we believe.

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Let's Talk

We'd love to help you scale your support too. Give us a ring today!

Call now: +1 (800) 970 3029

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Email us

Have questions that you'd like for us to help with? Be sure to email us!

Send email to: support@helpjuice.com

Ready to try our knowledge base software?

Start scaling your customer support, and, collaborate better with your team.