Helpjuice makes it easy to deliver instant knowledge to customers and employees via a knowledge base - all within minutes. Using our knowledge base platform, you can elevate your customers to self-help and employees to find critical information in seconds.
We’ve been in business since 2011 and have an office in Miami, Florida. We’re a remote-first company, which means most of employees are remote, working next to a beach. We serve businesses in over 65 countries and we’re super passionate about building the damn knowledge base platform, and delivering “wow” customer care.
We are proud to be able to deliver instant support to companies ranging from small businesses to large, well-established Enterprises.
We have been able to save our customers over $90,000,000 in customer support costs by helping them utilize the Helpjuice knowledge base software.
The 5 principles that are the backbonebehind Helpjuice & what we believe.
Great people aren't in one place, nor do they want to be confined
All-in-one solutions are rarely great. We believe in being focused on one product.
We believe in the power of delivering amazing customer support experiences.
From product to the way we work, we believe in speed of execution as much as the end-result quality
Guts can deceive but facts don't lie. We test and track our product decisions.
We'd love to help you scale your support too. Give us a ring today!
Call now: +1 (800) 970 3029
Have questions that you'd like for us to help with? Be sure to email us!
Send email to: firstname.lastname@example.org