About Us

Get to know folks behind the world's best knowledge base software.

Helpjuice CEO Emil Hajric Emil Hajric, Founder & CEO

What Is Helpjuice?

Helpjuice makes it easy to deliver instant knowledge to customers and employees via a knowledge base - all within minutes. Using our knowledge base software, you can elevate your customers to self-help and employees to find critical information in seconds.

Who We Are?

We’ve been in business since 2011 and have an office in Miami, Florida. We’re a remote-first company, which means most of the employees are remote, working next to a beach. We serve businesses in over 65 countries and we’re super passionate about building the best knowledge base software, and delivering “wow” customer care.

Our Mission

Be the #1 knowledge base software in the world by creating and delivering software that changes people’s lives.

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Serving Everyone, from Startups to Enterprises

We are proud to be able to deliver instant support to companies ranging from small businesses to large, well-established Enterprises.

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Saved Our Customers Millions of Dollars

We have been able to save our customers over $90,000,000 in customer support costs by helping them utilize the Helpjuice knowledge base software.

Meet The Juicers

Emil Hajric

Emil

CEO Miami, FL
Eldin Hajric

Eldin

Customer Success Miami, FL
Diego Selzlein

Diego

Full Stack Developer Brazil
Amanda Stançani

Amanda Stançani

Customer Support Sao Paolo, Brazil
Guilherme

Guilherme Arantes

Customer Support Brazil
Kenan Sehovic

Kenan Sehovic

Import & Services Bosnia and Herzegovina
Josh Brown

Josh Brown

Content New York City, NY
Anesa Basic

Anesa Basic

Customer Advocate Bosnia and Herzegovina
Matt Duczeminski

Matt Duczeminski

KM Expert Bear, Delaware
Hamza Klopic

Hamza Klopic

Technical Support Engineer Bosnia and Herzegovina
Muris Brcaninovic

Muris Brcaninovic

Contracts & Legal Counsel Bosnia and Herzegovina
Alever Selosa

Alever Selosa

Customer Support Philippines
Nicholas Jarretta

Nicholas Jarretta

Full Stack Developer Brazil
Kyrillos Hany

Kyrillos Hany

Frontend Developer Egypt
Aziz Mejric

Aziz Mejri

Full Stack Developer Tunisia
Amire Gerguri

Amire Gerguri

Technical Support Officer Kosovo
Abdullah AlSawalmeh

Abdullah AlSawalmeh

Technical Customer Support Jordan
Ivanna Parra

Ivanna Parra

Customer Happiness Officer Spain
Eldin working on a laptop Helpjuice Crew
Helpjuice team office
Eldin working in a Helpjuice office Helpjuice office

What Guides Juicers

Our Mantra

The 5 principles that are the backbonebehind Helpjuice & what we believe.

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Let's Talk

We'd love to help you scale your support too. Give us a ring today!

Call now: +1 (833) 387 3877

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Email us

Have questions that you'd like for us to help with? Be sure to email us!

Send email to: support@helpjuice.com

Ready to try our knowledge base software?

Start scaling your customer support, and, collaborate better with your team.