Angus M, Marketing & IT Supervisor
“Helpjuice has been an incredible platform to start building our knowledge base. We had been struggling to find a good system that would give us the functionality we needed at a great price. Helpjuice has given us everything we hoped for and more and it doesn’t cost an arm and a leg. Also, customer support is top-notch.”
Training Manager, Utah Government
Can customize it to basically anything you want it to be - Great personalized support - Fast customization requests - Really good editor - Plenty of themes to choose from - Analytics are great
- Bill L, Director of Operations
The support team is outstanding. There is no back and forth. They understand the issue you describe and they fix it. Their customization services are fast and reliable.
- Marco A, Director of Customer Experience
The onboarding experience was fantastic! In minutes I had someone from Helpjuice contact me and we were able to get our help site customized, populated, and live. They were exceptional and quick to make the customizations we needed.
- Daniel R, Security, and Investigations
It is extremely customizable. We have strict brand rules we have to follow and Helpjuice allowed us to make all the customizations we needed
- Tyler, Director of Client Services
I summed it up in the title! It works great and had everything we required in a standalone knowledge-base. The search functionality from a user point of view and customization features are particularly awesome.
- Fawad A, CTO & Product Manager
Improve the experience of users and make it even easier to find things they care about by allowing them to search PDFs and even content from inside images!
There is no learning curve for you to overcome. Our amazing Google-like search JUST WORKS, and even improves over time! It's better than magic, it's science!
Instantly access, create, and share your team’s Helpjuice articles straight from Slack, with the Helpjuice Slack bot.
The support team is outstanding. There is no back and forth. They understand the issue you describe and they fix it. Their customization services are fast and reliable.
- Marco A, Director of Customer Experience
Help ignite your customer support team's performance, with Helpjuice's AI-powered KB suggestions.
Pull relevant KB Articles from your Helpjuice knowledge base straight into your Zendesk tickets.
Helpjuice provides an Olark plugin to integrate with your Olark chat! By doing so, Helpjuice will analyze when users start chatting with you and smartly find Knowledge Base articles that match what the user is talking about and suggest them to you so you can use as a response
With the Helpjuice Zapier integration you can connect your Helpjuice knowledge base to over 1,000+ Integrations.
Sorry for the long list, we did our best to trim it down, and probably forgot a feature or two
Ours is 5 minutes, personalized, and technical. Yes, you don’t have to wait days for someone ‘technical’ to respond to you, our team understands knowledge bases, and your account, and we’ll hand hold you through all your questions.
Because it's 2020, not 1995
Because our software is driven by our customers!
Because we care about our customer experience!
Guaranteed, the most powerful & simple knowledge base software