Royal Dance Conservatory: A Passionate Dance Academy

Royal Dance Conservatory is a passionate dance academy in Chicago, IL, run by Nicole Gornik, who has been teaching dance for over 10 years. The school offers classes in ballet, jazz, tap, hip-hop, contemporary, and modern dance for all ages. Their mission is to provide a foundation for dancers to build on for a lifetime of success.

Royal Dance Conservatory Faced Knowledge Management Challenges

Nicole Gornik and her staff at Royal Dance Conservatory faced the challenge of managing their knowledge base. With a new administrative staff being hired and a transition to a custom syllabus, they needed a way to easily access their materials and ensure all staff had the information they needed. Additionally, they needed a way to ensure their materials were kept up to date.

Helpjuice Offers Ease of Use and Customization

Looking for a solution, Nicole Gornik discovered Helpjuice. With it’s ease of use and customizable features, Helpjuice was the perfect fit for Royal Dance Conservatory's needs. “I liked the way that I could have levels of those who can view the knowledge base. Such as setting it so certain teams can only view parts of an article that I authorize,” said Nicole. “It has turned out to be a great option to have passwords available depending on their level of clearance. I also love the fact that articles can be set to expire so I need to audit and review them.”

Helpjuice Doubles Royal Dance Conservatory's Onboarding Speed

With Helpjuice, Royal Dance Conservatory was able to quickly create a knowledge base for their staff. This allowed them to onboard their new administrative staff quickly and easily, and to transition to their custom syllabus without any issues. As a result, the onboarding process was doubled in speed, from the original “learn as you go” method.

“We onboard employees 2-3 times faster and this is while we are still in the process of learning/building this knowledge base,” said Nicole. “I can't imagine how easy it will become once we are using Helpjuice to its full ability.”

Helpjuice Gives Nicole Gornik a Sense of Accomplishment

In addition to the time savings, Nicole Gornik also found Helpjuice to be a much more fulfilling experience than the other knowledge management solutions she had tried. “Using Helpjuice to create systems excites me and gives me a sense of accomplishment. I never had this feeling when working with other systems, it felt draining and tedious with the others,” said Nicole.

Conclusion

For Royal Dance Conservatory, Helpjuice has been a great asset in helping them to manage their knowledge base. With its ease of use and customizable features, they were able to quickly and easily create a knowledge base that allowed them to onboard their new staff faster than ever before. Additionally, Nicole Gornik found Helpjuice to be a much more fulfilling experience than the other knowledge management solutions she had tried.

If you’re like Royal Dance Conservatory and looking for a knowledge management solution that will allow you to quickly and easily create a knowledge base, Helpjuice is the perfect solution for you.