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"Helpjuice has allowed us to create a knowledge base that allows our staff to access teaching materials and find answers to their questions quickly and easily" - Nicole Gornik, Owner of Royal Dance Conservatory
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Royal Dance Conservatory is a passionate dance academy in Chicago, IL, run by Nicole Gornik, who has been teaching dance for over 10 years. The school offers classes in ballet, jazz, tap, hip-hop, contemporary, and modern dance for all ages. Their mission is to provide a foundation for dancers to build on for a lifetime of success.
Nicole Gornik and her staff at Royal Dance Conservatory faced the challenge of managing their knowledge base. With a new administrative staff being hired and a transition to a custom syllabus, they needed a way to easily access their materials and ensure all staff had the information they needed. Additionally, they needed a way to ensure their materials were kept up to date.
Looking for a solution, Nicole Gornik discovered Helpjuice. With it’s ease of use and customizable features, Helpjuice was the perfect fit for Royal Dance Conservatory's needs. “I liked the way that I could have levels of those who can view the knowledge base. Such as setting it so certain teams can only view parts of an article that I authorize,” said Nicole. “It has turned out to be a great option to have passwords available depending on their level of clearance. I also love the fact that articles can be set to expire so I need to audit and review them.”
With Helpjuice, Royal Dance Conservatory was able to quickly create a knowledge base for their staff. This allowed them to onboard their new administrative staff quickly and easily, and to transition to their custom syllabus without any issues. As a result, the onboarding process was doubled in speed, from the original “learn as you go” method.
“We onboard employees 2-3 times faster and this is while we are still in the process of learning/building this knowledge base,” said Nicole. “I can't imagine how easy it will become once we are using Helpjuice to its full ability.”
In addition to the time savings, Nicole Gornik also found Helpjuice to be a much more fulfilling experience than the other knowledge management solutions she had tried. “Using Helpjuice to create systems excites me and gives me a sense of accomplishment. I never had this feeling when working with other systems, it felt draining and tedious with the others,” said Nicole.
For Royal Dance Conservatory, Helpjuice has been a great asset in helping them to manage their knowledge base. With its ease of use and customizable features, they were able to quickly and easily create a knowledge base that allowed them to onboard their new staff faster than ever before. Additionally, Nicole Gornik found Helpjuice to be a much more fulfilling experience than the other knowledge management solutions she had tried.
If you’re like Royal Dance Conservatory and looking for a knowledge management solution that will allow you to quickly and easily create a knowledge base, Helpjuice is the perfect solution for you.
