Helpjuice Blog

Learn everything you need to know about knowledge base, knowledge management, customer support and more...

call-center-best-practices

20 Call Center Best Practices for Amazing Customer Service
new-employee-onboarding

Employee Onboarding: Definition, Best Practices & Checklist
epic-ecommerce-customer-experience

5 Killer Ideas for Creating an Epic Ecommerce Customer Experience
knowledge-centered-support

What is Knowledge Centered Support (KCS) and Why it Matters
team-collaboration

14 Effective Ways to Promote Team Collaboration in 2021
knowledge-transfer

Knowledge Transfer: What it is & How to Use it Effectively

knowledge-sharing

Knowledge Sharing 101: 4 Benefits for Business and Daily Life
bloomfire-competitors

Top 5 Bloomfire Competitors & Alternatives for Better Collaboration
customer-feedback-forms

How Feedback Forms Can Help You Better Understand Your Customers

knowledge-management-solutions

Knowledge Management Solutions: What Your Business Needs to Know
open-source-knowledge-base

Open Source Knowledge Base vs SaaS – Which is Better?

corporate-wiki

Corporate Wiki vs Knowledge Base: Which is Better for Your Company

Ready to try our knowledge base software?

Start scaling your customer support, and collaborate better with your team.

Start 14 Day FREE Trial