Helpjuice Blog

Learn everything you need to know about knowledge base, knowledge management, customer support and more...

open-source-knowledge-base

Open Source Knowledge Base vs SaaS – Which is Better?

corporate-wiki

Corporate Wiki May Not Be the Solution You Need to Share Knowledge
knowledge-base

Knowledge Base 101: What Is It And Why Should You Care?
customer-satisfaction

Customer Satisfaction: Definition, Importance, and Improvement Strategies
sales-enablement

Sales Enablement: Definition, Importance & Best Practices
sharepoint-knowledge-base

SharePoint Knowledge Base Review (2020): Pros & Cons

zendesk-competitors-alternatives

9 of the Best Zendesk Competitors and Alternatives
knowledge-management

The Most Comprehensive Guide To Knowledge Management
8-common-mistakes-avoid-building-external-knowledge-base

8 Most Common Mistakes to Avoid When Building External Knowledge Base
cutting-customer-support-requests-knowledge-base

Cheat Sheet: Cutting Down Customer Support Requests With Knowledge Base
7-shiny-gold-benefits-internal-knowledge-base

7 Benefits of Having a Knowledge Base for Your Company
simple-tricks-make-knowledge-base-searchable

6 Simple Tricks to Make Your Knowledge Base Searchable

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