Did you know that the Credit Card industry is $154.9 billion big? Or that their i

Happy New Year everyone, I come bearing gifts… a few more things you can add to y

In the previous startup I founded, the user experience was almost perfect..except

Congratulations, your startup is taking off. Blogs are writing about you, people

Customer support can be such a powerful advantage (and disadvantage if you do it

These past few days have been crazy. We went from 1% conversion rate to nearly 28

  A lot of startup founders have the ego the size of Germany. There’s a 90% failu

  Leveraging social media to impress and serve your customer base is as easy as b