Helpjuice Blog

Learn everything you need to know about knowledge base, knowledge management, customer support and more...

google-sites-tutorial

Google Sites Tutorial: A Step-by-Step Guide
community-forum

How a Community Forum Can Benefit Your Business
communities-of-practice

Building Communities of Practice to Cultivate Organizational Knowledge
social-intranet

How a Social Intranet Can Benefit Your Business
knowledge-base-management

Knowledge Base Management: How it Can Benefit Your Business
knowledge-base-article

How to Write Effective Knowledge Base Articles [With Examples]

explicit-knowledge

Explicit Knowledge: How to Best Capture and Transfer It
customer-onboarding

SaaS Customer Onboarding 2.0: The Magic of Self-Serve

customer-service-team

How to Make Remote Work Easier for Your Customer Service Team
automating-customer-service

Customer Service Automation: How to Do it the Right Way
handle-customer-complaints

Customer Complaints: 8 Ways to Handle Them Effectively
organizational-learning

Organizational Learning: A Complete Guide

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