Helpjuice Blog

Learn everything you need to know about knowledge base, knowledge management, customer support and more...

Customer Satisfaction 101: Ensuring Positive Customer Experiences

Beginner's Guide to Sales Enablement

SharePoint Knowledge Base Review (2020): Pros & Cons

9 of the Best Zendesk Competitors and Alternatives

Using Knowledge Management to Drive Positive Business Outcomes

8 Most Common Mistakes to Avoid When Building External Knowledge Base

Cheat Sheet: Cutting Down Customer Support Requests With Knowledge Base

7 Shiny Gold Benefits of Having Internal Knowledge Base

6 Simple Tricks to Make Your Knowledge Base Searchable

Dramatically Cutting Down Support Requests Within Your SaaS App: The Story of Travis, The Hero From EventGeek

Under the Hood: Meet the Brand New Helpjuice V4 Dashboard!

6 Simple Tools to Measure Customer Engagement in 2020

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