Helpjuice Blog

Learn everything you need to know about knowledge base, knowledge management, customer support and more...

software-documentation

Software Documentation Best Practices [With Examples]

write-faq-page

How to Write Effective FAQs: Complete With 10 Best Examples
proactive-customer-service

Proactive Customer Service: Definition, Benefits & How to Implement
sales-process

Sales Process: A Comprehensive Guide
employee-orientation

Employee Orientation: Definition, Benefits & Best Practices
servicenow-competitors

The 8 Best ServiceNow Competitors and Alternatives

zoom-alternatives

14 Zoom Alternatives for Team-Wide Video Conferencing
best-slack-apps

Best Slack Apps and Integrations For Your Business in 2021
customer-support

Customer Support: Why it's Important & How to Improve Your Efforts
employee-handbook

How to Create an Effective Employee Handbook
user-documentation

8 Tips For Writing Better User Documentation to Help End-Users
confluence-alternatives

9 Confluence Alternatives for Great Team Collaboration

Ready to try our knowledge base software?

Start scaling your customer support, and collaborate better with your team.

Start 14 Day FREE Trial