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Through our extensive experience working with a variety of businesses, we've consistently observed a striking issue with standard operating procedures (SOPs). While intended to streamline operations, many organizations struggle with SOPs that are outdated and convoluted, turning a tool for efficiency into a source of confusion, leading to hinderance in organizational performance and growth.

The good news, however, lies in the fact that SOPs can become much more manageable with the right software.

More than just a tool for organizing your processes, the right standard operating procedure software can bring positive change for your company. By streamlining the process of finding, updating, and sharing your SOPs, you'll ensure that your company processes are current and accessible.

The best SOP software doesn't just manage your processes—it enhances them, bringing a level of reliability and precision that shifts operations from chaos to clarity.

Consider the following hypothetical example of Alex, a newly hired employee, stepping into their role. Instead of struggling with their initial tasks due to outdated and confusing SOPs, they are greeted with current, clear, and user-friendly procedures. This welcoming onboarding experience not only eases their transition but also instills confidence and sets a foundation for their success from day one.

As we discuss the top SOP software choices for 2024, our focus will be beyond just selecting a tool. We'll help you find a solution that can reshape your operational processes. The ideal SOP software should not only fulfill your current needs but bring positive changes to your approach to standardizing procedures. We'll have you make an informed decision that aligns perfectly with your business goals and needs, turning SOP challenges into opportunities for operational excellence.

In our upcoming sections, we will unpack crucial factors to consider while selecting SOP software for your business. Additionally, we will introduce a carefully selected list of the top SOP platforms for 2024 along with some of their top features.

Without further ado, let's dive in...

The Purpose of SOP Software

Standard Operating Procedure (SOP) software is your organizational compass, guiding your operations towards greater efficiency, consistency, and quality. But its role isn't confined to merely housing SOPs. Let's take a look at what truly fuels the essence of SOP software:

  • A Consolidated Knowledge Hub: It gathers all your SOPs and organizes them in a centralized location, ensuring ease of access and manageability.
  • Ensuring Unwavering Consistency: The software helps maintain a standardized approach to various tasks, mitigating errors, and ensuring uniformity across all processes.
  • Real-Time Relevance: With its ability to implement real-time updates, your team always operates with the most current procedures.
  • Promoting Operational Efficiency: By automating routine processes, it amplifies your team's productivity, propelling your business towards operational efficiency.
  • Guaranteeing Compliance: It meticulously tracks process changes and actions, a feature crucial for maintaining compliance and readiness for audits.
  • Encouraging Collaboration: With in-built collaboration tools, your team can collectively contribute to the creation, review, and improvement of SOPs, fostering a culture of knowledge sharing and continuous improvement.

These are the fundamental pillars supporting the purpose of SOP software. But, to fully leverage its potential, you need to understand what features to look for in robust SOP software. It's these features that will determine how effectively your business can harness the power of SOP software. So, let's explore:

Features to Look For in SOP Software

Standard Operating Procedure (SOP) software streamlines the process of creating, updating, and managing your organization's SOPs. Here are some of the key features you should look for in a robust SOP software:

1. Centralized Document Management

Imagine the ease of having all your SOPs neatly tucked away in one central location, a digital library accessible with a few clicks. No more hunting through files or folders; everything is right there when you need it. This feature is the cornerstone of any SOP software, effectively transforming the chaos of dispersed information into a well-structured, easily navigable hub of knowledge.

2. Version Control

Picture a world where every change, every update to your SOPs, is tracked and recorded. A world where you can travel back in time to see previous versions and understand the evolution of your procedures. That's what version control offers. It's like a time machine for your SOPs, ensuring accountability and clarity, and eliminating the confusion of outdated documents.

3. Real-Time Collaboration and Editing

SOPs are not created in isolation. They are the product of collaborative efforts, the wisdom of many minds coming together. With real-time collaboration and editing, your team can collectively work on the same document, share insights, and make changes simultaneously. It's teamwork, supercharged!

4. Search Functionality

In the forest of procedures and processes, finding the exact SOP you need can be like hunting for a needle in a haystack. With advanced search functionality, however, your standard operating procedure software should provide you with its very own Google for SOPs—you can instantly locate the right SOP, making what was once a frustrating process as simple as typing a few keywords! No more wasting time scrolling through endless documents to find the one procedure you need.

5. Analytics

SOPs are not static—they are living, breathing documents that need to evolve with your business. Analytics provide valuable insights into how your SOPs are used, how effective they are, and where there's room for improvement. It's like having a personal SOP advisor, helping you optimize your processes for maximum efficiency.

6. Template Creation 

Imagine the tedious task of creating SOPs from scratch, every single time. By using a standard operating procedure template, you get a head start. It's a canvas, pre-filled with the right structure and crucial elements, ready for you to customize. It's not just about saving time; it's about ensuring consistency across all your SOPs.

7. Integration Capabilities

Your SOP software shouldn't be an isolated island—it should be a well-connected hub that communicates seamlessly with your other business tools. Whether it's your project management system, your HR software, or your CRM platform, integration capabilities ensure your SOP software sings in harmony with the rest of your technology suite.

8. Accessibility and Mobile Readiness

 We live in a mobile world, where work is not confined to a desk or a desktop. Your SOP software should reflect this. With mobile readiness, your team can access SOPs on the go, from any device. It's about convenience and flexibility, ensuring that your procedures are there for your team, whenever and wherever they need them.

Choosing an SOP software with these features is like gaining a superpower. It's about taking the complex, the chaotic, the time-consuming, and transforming them into something simple, orderly, and efficient. The right SOP software doesn't just make your life easier—it makes your business better.

Detailed Reviews of the 11 Best SOP Software in 2024

Having covered the purpose of SOP software and some of the things you should look for in a good software option, let’s now go over our top picks for the best SOP software in 2024. We will go over the key features of each and also include real-life user reviews. Let’s dive in!

1. Helpjuice

Navigating the world of SOPs can feel like a daunting journey. But what if you had a reliable companion to guide you through it? That's what Helpjuice offers—an innovative knowledge base software that's built to be your trusted ally in creating, managing, and optimizing SOPs. With our easy-to-use, feature-rich platform, you can transform the way you handle SOPs.

Helpjuice gives you a centralized hub for all your SOPs, ensuring quick and easy access for your entire team. Our intuitive version control keeps track of every change, creating a clear audit trail. Real-time collaboration lets your team work together seamlessly, just like a Google Doc for your SOPs. Our powerful search functionality lets you find the right SOP in seconds, eliminating wasted time and frustration.

And that's not all—our analytics feature helps you understand your SOPs' performance, pointing out areas for improvement. Our customizable templates make creating new SOPs a breeze, while integration capabilities let Helpjuice work harmoniously with your existing software suite. And with mobile-ready access, your team can access SOPs anytime, anywhere.

Here are just a few of the reasons to choose Helpjuice:

  • Powerful Centralization: Keep all SOPs in one easy-to-navigate location
  • In-depth Version Control: Track all changes for accountability and transparency
  • Real-Time Collaboration: Work together like never before
  • Efficient Search Functionality: Find the right SOP in seconds, not hours
  • Insightful Analytics: Understand your SOPs' performance and improve them
  • SOP Templates: Create new SOPs with ease and consistency
  • Smooth Integration: Work seamlessly with your existing software suite    
  • Mobile Readiness: Access your SOPs anytime, anywhere

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2. SweetProcess

SweetProcess provides a comprehensive solution for businesses seeking to establish effective and easily accessible SOPs. The platform enables the detailed and visually engaging creation of SOPs through workflows and checklists, encouraging collaboration and ensuring critical procedures are clear and well-documented. Automating features such as follow-up emails and task due dates ensures an efficient and smooth running of operations.

Key Benefits:

  • Centralizes repetitive tasks, reducing communication overload.
  • Enhances collaboration and adoption through shared access to procedures.
  • Provides detailed procedure histories and up-to-date activity tracking.
  • Utilizes visually compelling diagrams to make procedures more engaging.

3. Trainual

Aimed at supporting effective onboarding and compliance training, Trainual brings all your business's roles, policies, and procedures together in a centralized dashboard. It not only ensures consistency across processes but also encourages employee accountability and engagement by making company knowledge readily accessible and trackable.

Key Benefits:

  • Provides a comprehensive, searchable platform for all company knowledge.
  • Includes testing capabilities to ensure SOP understanding.
  • Enables more engaging training through multimedia content embedding.
  • Promotes accountability and efficiency with clear task delegation.

4. Process Street

Process Street stands as a robust no-code solution for organizations to create, manage, and share core processes. Its user-friendly design encourages team collaboration while its powerful integrations improve workflow efficiency. Process Street offers essential features such as authorization management and intuitive dashboard tracking to ensure a seamless operational flow.

Key Benefits:

  • Broad integration capacity enhances workflow automation.
  • User-friendly design with intuitive keyboard shortcuts and drag-and-drop functionality.
  • Dashboard activity tracking for easy progress monitoring.
  • Features advanced approval management for better process control.

5. Scribe

Scribe offers a fast and straightforward approach to SOP creation, with its ability to convert actions into written instructions and screenshots. It provides a unique solution for creating, sharing, and updating SOPs in real-time, thus ensuring accurate and up-to-date procedural documentation. Scribe SOPs can be integrated into any knowledge base, wiki, or CMS, making them readily accessible.

Key Benefits:

  • Simplified SOP creation through automatic action conversion.
  • Ability to modify and redact screenshots for precise documentation.
  • Provides comprehensive tracking of SOP views and usage.
  • Features iframe embeddability for greater SOP integration and access.

6. Whale

Whale offers a dual-purpose solution as an SOP and knowledge management software. The platform accommodates businesses seeking to streamline their operations and improve accessibility to critical information. In addition to SOP templates and an integrated review system, Whale's browser extension provides a unique feature that embeds SOP suggestions directly into your team's workflow.

Key Benefits:

  • Utilizes pre-built SOP templates for quick and efficient process creation.
  • Encourages content relevancy through an in-built ownership and review system.
  • Enhances SOP visibility and accessibility with a robust browser extension.
  • Offers personalized support services for smoother platform transition.

7. Dozuki

Dozuki is a comprehensive platform designed for industrial companies. The platform offers advanced features that include detailed documentation of processes, robust analytics, and automatic updates of process changes across all devices. Its user-friendly design, particularly on mobile, enables teams to capture detailed process information on the go, promoting accuracy and up-to-date SOPs.

Key Benefits:

  • Mobile-friendly interface promotes on-the-go process documentation.
  • Real-time analytics support process improvement and training needs.
  • Automatic cross-platform updates ensure up-to-date process information.
  • Customizable dashboards provide insights into team activities and performance.

8. Way We Do

Way We Do, a cloud-based SOP software, works to transform policies and procedures into dynamic workflows. It features activated checklists and SOP templates, creating an easy avenue for operations policy creation. The software also ensures efficient task execution by providing automated reminders and enabling role-specific task assignments.

Key Benefits:

  • Activated checklists promote consistency in repeatable processes.
  • Automated reminders for critical procedures enhance process adherence.
  • Role-specific task assignments and scheduling improve operational efficiency.
  • Personalized user experience ensures a simplified workflow.

9. ProcessKit

Primarily focused on customer and client onboarding, ProcessKit offers an efficient solution for agencies. The platform prioritizes process automation, enabling faster and more productive client integration. While its main focus is onboarding, its versatile tools can cater to a variety of operational procedures. ProcessKit also offers templates and expert guidance for improving and designing efficient processes.

Key Benefits:

  • Process automation features speed up client onboarding.
  • Ready-made templates and expert guidance aid in process improvement.
  • Versatility in handling a variety of operational procedures.
  • Fosters client satisfaction by delivering results quicker.

10. Tallyfy

Tallyfy serves as a robust solution for businesses seeking to digitize and optimize their processes. With an emphasis on simplifying complex workflows, Tallyfy helps organizations to streamline their operations. From process mapping to collaboration, this software aims to drive efficiency and transparency, helping teams to stay on track and perform at their best.

Key Benefits:

  • User-friendly design simplifies the execution of complex processes.
  • Encourages collaboration and efficiency through integrated communication features.
  • Provides real-time insights to promote continuous process improvement.
  • Empowers employees with easy-to-follow, repeatable process blueprints.

11. Waybook

Waybook caters to organizations that are looking for a dedicated platform to manage their SOPs and training materials. Offering an intuitive interface for creating, storing, and sharing standard operating procedures, Waybook is a versatile tool that goes beyond mere documentation. Its impressive features make it easy to maintain, enforce, and optimize the use of SOPs throughout the business.

Key Benefits:

  • Seamless SOP creation and editing promotes consistency and accuracy.
  • Powerful search functionality enables quick access to relevant information.
  • Offers customizable templates for ease of process creation.
  • Streamlines onboarding and training by providing easy access to learning materials.

Wrap Up


As we conclude our exploration of SOP software, it's essential to underscore the impact that standardizing processes can have on the growth and productivity of your business. While the various solutions discussed each have their unique strengths, the right choice of SOP software should align with your specific business needs, scale, and objectives.

One solution that has consistently demonstrated its effectiveness is Helpjuice. Renowned as a leading knowledge base software, Helpjuice stands out for its comprehensive feature set and user-friendly interface. It's not just about managing your SOPs—it's about enhancing them through real-time collaboration, powerful search functionality, and insightful analytics.

How Helpjuice's Knowledge Base Software Helped Leeps and EVIDE With Their SOPs

Take, for example, the case of Leeps, a CTO-led MSP network infrastructure. Faced with the need to efficiently share SOPs and customer information, they chose Helpjuice after evaluating multiple competitors. The result was a streamlined process that reduced support engineer time by 40% and significantly improved customer satisfaction. Richard Rensen, CTO of Leeps, noted the ease of use and the expert support provided by Helpjuice as critical factors in their improved customer experience and operational efficiency.

Similarly, EVIDE Limited, an engineering startup in the UK, faced challenges with their growing team needing easy access to the company's standardized procedures. Their switch to Helpjuice resulted in a 16% reduction in non-conformances among new hires, underlining the platform's effectiveness in fostering process adherence and speeding up the onboarding process. Ash Appella, Head of Verification at EVIDE, praised Helpjuice's search functionality and flexible pricing, which were ideal for their expanding team.


The experiences of Leeps and EVIDE Limited illustrate how Helpjuice is more than just an SOP management tool; it's a solution that can transform how information is accessed and utilized within an organization. By selecting Helpjuice, businesses are not just organizing their operations—they are enhancing productivity, driving growth, and empowering their teams with essential information.

So, as you consider the right SOP software for your business, remember that it's not just about choosing a tool. It's about selecting a partner that will help your business achieve its full potential. With Helpjuice, you get more than a software solution; you get a pathway to operational excellence and heightened customer satisfaction. Try out our software for free with a 14-day trial (no CC required).