Here’s a riddle for you:
What involves legions of paperwork...
Hours of straining to remember passwords...
Heaps of fumbling with unfamiliar computer systems...
And an embarrassingly large number of forgotten coworker names?
Yep, you guessed it, the joys of employee onboarding from the perspective of your new hires.
Truth is, many employees find the onboarding process uninspiring. For example, Gallup found that just 12% of employees strongly agree that their organisation does a stellar job of onboarding new employees.
So, with 88% of new workers unimpressed by their experience, there has to be a better way to onboard new hires, right?
Enter employee onboarding software.
Good onboarding software enhances the onboarding process by creating a fast, streamlined and valuable experience for both you and your new hires. Your onboarding software essentially lays the foundation from which the rest of your onboarding experience is built.
And as renowned chef Martin Yan put it; ’You can do almost anything with soup stock, it's a strong foundation. When you have the right foundation, everything tastes good.’
To that end, we spent hours scouring the web to put together the definitive list of the best employee onboarding software for 2020.
In this post, you’ll find everything you need to make up your mind about which software is the best choice for you.
If you’re time-pressed and want to launch right into the action, feel free to skip ahead to the reviews right away:
If you’d like to learn more about why employee onboarding is important, the benefits it offers and what goes into choosing the right software, then buckle up and let’s get going!
Why Good Employee Onboarding is Important
If you had
Or one opportunity
To keep the employees you always wanted
In one moment
Would you capture it
Or just let it slip?...”
While we’re not sure that Eminem is an expert on customer onboarding, his (slightly edited) intro to ‘Lose Yourself’ serves as a fantastic reminder for HR departments around the world about the importance of onboarding for employee retention.
See, onboarding is a prime opportunity to win the hearts and minds of your new hires. It’s the perfect window to impart your organisation’s culture and can make a real difference to how those fresh faces feel about your company.
Without good onboarding, you risk losing your new staff quickly. In fact, Digitate found that employees who had a poor onboarding experience are twice as likely to look for other career opportunities in the near future.
And as if losing staff wasn’t already demoralising enough, the ensuing turnover costs can wreak havoc on your bottom line. Glassdoor reported that the average US employer spends $4,000 and takes 24 days to hire a new worker.
That means if your employee decides to give the slip, your hiring costs could effectively be doubled. And that’s not even counting the loss of productivity.
The good news is that when you do onboarding well, you can replace most of these pesky statistics with much more encouraging ones.
The benefits of a successful employee onboarding process has the power to seriously boost the engagement, satisfaction, retention and productivity of your workers. For example:
- Glassdoor found that organisations with great onboarding increase new hire retention by 82% and boost productivity by more than 70%.
- BambooHR reported that employees who felt their onboarding was effective were 18x more likely to feel committed to their organisation.
- What’s more, The Society for Human Resource Management showed that almost 70% of employees are more likely to stay with a company for at least 3 years if they experienced great onboarding.
So, the evidence is clear; when you get employees aligned with your mission, engaged with their work and invested in your company for the long-haul, they’ll be happier and you’ll find it easier to achieve the success you’re looking for.
How Can HR Onboarding Solutions Help?
Traditionally onboarding is riddled with inefficiencies. But great employee onboarding software is helping HR departments and hiring managers to reduce their workload and better handle the needs of their new hires.
Less Heavy Lifting, More Onboarding
Whereas old-school onboarding involved oodles of manual work such as filling out and filing drab forms, onboarding software removes the bulk of the heavy lifting. This gives HR teams more time to focus on the stuff that really matters such as face-to-face contact and providing new hires with what they need to succeed.
All Your Information in One Place
No more mucking about trying to find an employee agreement that was stashed away three years ago.
Onboarding software centralizes all of your information into one secure location so it’s never more than just a few clicks away. Not only that, but it does mother nature a solid by removing paper waste from the equation too.
A More Consistent Experience
How do you know if your new hires are covering all of the aspects of your onboarding program?
Onboarding software streamlines and standardizes the process, which increases compliance, saves mountains of time and ensures everyone gets the same valuable experience.
Increased Productivity From Day One
Flip the onboarding script from being a process that new hires have to endure, to a process they’re actively involved in. Self-service capabilities mean that new hires can undertake onboarding before they ever set foot in the office. That means faster settling in a shorter time to reach full productivity.
How To Choose The Best Employee Onboarding Software
So you need an onboarding system but you’re not sure where to start.
Don’t worry, in this section, we’ll lay out what you need to consider to make the best decision for your business.
Start With The End in Mind
Things work best when you know what you’re trying to achieve. So, write down the main objectives you want to reach by using an employee onboarding tool.
Perhaps you want to slash the costs of manually updating information. Maybe you’re looking to speed up the time to competency for new employees. Whatever you hope to achieve, knowing what you want will help you decide the best onboarding software for you.
Determine How Much You Want to Spend
Different onboarding systems come at varying prices. In addition, lots of them have different payment models: some are subscription-based, some are pay per user while others are quote-based.
So, knock heads with the finance team and settle on a budget. Then rank the types of payment-models in order of preference from most desirable to least desirable.
Identify The Features You Need
Using your goals as a guide, identify which features will give you the power to achieve them. Some tools come with a myriad of features that you won’t use but will pay for. So, zero in on must-have features that’ll directly help you reach your goals and cross anything else off the list.
Think About Integration
If you’re using other HR software, consider how your new onboarding solution can integrate into your overall software ecosystem. Seamless integration reduces the stress of having to navigate between multiple apps and helps create a consistent user interface for a better onboarding experience.
Depending on the size of your organization, the time frame to implement a new onboarding software can vary greatly. Software vendors might be able to offer larger companies a dedicated implementation consultant to manage the roll-out. For smaller businesses, vendors might offer an out of the box cloud-based solutions that can be implemented in a few simple steps.
Make Sure It’s Easy to Use
This one seems obvious, but user-friendliness is key. The last thing you want to do is add complexity to the very process you’re trying to simplify. Skip software that’s going to frustrate you and your new employees by asking vendors for a free trial.
Ok, we’re making awesome progress here! Putting all this information together should leave you in a much stronger position to determine the best onboarding solution for your needs.
So without further ado, let’s jump into the top 10 onboarding software solutions you should think about using for 2020 and beyond.
The 10 Best Employee Onboarding Software Solutions
One of the most popular all-round HR solutions on the market, BambooHR packs powerful onboarding capabilities behind a no-nonsense user interface.
The software allows you to leverage powerful features such as e-signatures and application tracking to create slick onboarding processes that your new employees (and your hiring managers) will love.
BambooHR is available in two tiers: ‘Essentials’ and ‘Advantage’. Unfortunately, only the more expensive ‘Advantage’ package offers full onboarding functionality. Pricing is a quote based so contact the company to get a price tailored to your specific needs and budget.
- Electronic signature software to complete paperwork for new hires more quickly
- Custom workflows
- Open API
- 7-day free trial
Talmundo was built with the specific aim of revolutionizing the employee onboarding process.
One of the best things about this software is how fast to implement it is. Programming and customizing your employee’s roadmap is super straightforward so you’ll be up and running in no time.
What’s more, the interactive to-do lists and the fun quizzes do a great job of digitizing the onboarding process without losing the lovely human element.
Talmundo also offers valuable feedback and analytics that’ll help you identify sticking points across the onboarding cycle so you can remedy them quickly. Pricing is subscription-based - contact them directly to find the best rate.
- Fun onboarding quizzes
- Interactive to-do lists
- Detailed analytics
- Great customizability
Zenefits is an HR platform that lets you manage processes such as hiring, onboarding and employee records all in the one place.
You’ll be able to design custom onboarding flows, send job offers, run background checks and let new hires complete their own onboarding before their first day of work.
The best part? All information is synched with payroll and benefits to ensure everything is up and running with just a few simple clicks. Pricing starts from $8/mo
- All-in-one HR platform
- Custom offer letters
- Background checks
- Easy sync with payroll
Clickboarding is a purpose-built onboarding tool that creates memorable onboarding experiences that engage employees and provide them with the information they need to get off to a flying start.
The software comes loaded with pre-designed templates and content that let you set up your onboarding flow with ease. You can also go rogue and use the drag and drop builder to create your own flow, just the way you like it.
One of the best features is the ability to track employee progress through the onboarding flow, while seamless integration with most of the major HR software platforms is a breeze too.
- Simple design
- Easy to use
- Manage employee progress
- Nice offboarding feature
CakeHR is another all-in-one HR product that boasts impressive employee onboarding functionality.
The powerful workflow builder lets you create and automate onboarding tasks according to your own rules. At the same time, smart reporting lets you see each employee’s position in the onboarding flow.
Other features include a leave management tool, expenses tracker, and recruitment solution. With flexible pricing starting at just $7/mo CakeHR is certainly a tool you don’t want to overlook.
- Reasonable pricing
- Good onboarding templates
- iOS & Android mobile apps
- Slackbot integration
FactoHR offers a complete HR solution including expense and payroll management, leave management and a dynamic onboarding solution that makes creating standardised and automated workflows a piece of cake.
The powered-up self-service process offers a range of customization options while the software’s chatbot can be used to help your new hires get answers to their questions for smooth sailing inductions. Pricing starts at $14/mo.
- AI-powered chatbot
- Document expiry reminder
- Direct to email functionality
- Employee self-service through mobile app
Kin is a fantastic choice of HR software for small businesses without an HR department. Especially if you’re a founder who might be spinning multiple plates at the same time.
The software impressive onboarding offering includes checklists, personalised welcome pages with linked tasks and secure digital signatures.
The best part? Kin is beautifully designed and a pleasure to use. It’s a piece of software that you’ll delight in using at every available opportunity. Pricing starts at $99/mo
- Beautiful clean design
- Customized welcome pages
- API & integrations
- Co-worker bios
Lessonly is simple (but powerful) e-learning software that helps train your new employees by letting them tap into courses and resources that you create.
Lessonly’s unique process claims to cut onboarding time in half while delivering an incredible experience.
Other useful features include intuitive lesson creation, insights to track metrics, and coaching functionality to give feedback at scale.
- Quick lesson creation
- Customize with your branding
- Easy assign lessons/paths
- PDF lesson exporting
Helpjuice's cloud-based knowledge management software lets you centralize all your onboarding documents in a single, organised place.
The software’s key feature, a searchable knowledge base, is incredibly useful for creating allowing new hires to self-serve during the onboarding process, letting them learn at their own pace.
Plus, the software’s analytics capabilities help you filter data and improve your onboarding process through valuable insights and actionable data.
- Incredibly easy to use
- Powerful analytics
- Complete customization
- Google-like search
For the bargain hunters reading this post, Trello is an awesome free tool that can help you meet your employee onboarding needs too.
Trello is easy to use and flexible enough to manage just about any project. Plus, a specialized new hire onboarding template is available too.
Trello’s smart template acts as an interactive to-do list where you as the admin assign your team tasks and due dates.
While not as streamlined or feature-rich as some of the other onboarding programs, Trello does a solid job of inducting new members into your company. Especially when you consider it’s free.
- Free to use
- Pre-made onboarding template
- High user familiarity
- Easy to adjust on the fly
Go Forth & Onboard
There’s no doubt that employee onboarding software is the only way forward when it comes to creating easy, automated and helpful onboarding experiences.
But even still, new hires often get bombarded with mountains of information in the first few weeks on the job. It’s a lot to take in .
A knowledge base offers the antidote to information overload by allowing your new staff to get the answers they need, in their own time.
That’s why using a robust knowledge base such as Helpjuice for onboarding (or in conjunctions with another onboarding software) will supercharge your organisation’s onboarding efforts.
So, why not give your new hires a step-up by creating a knowledge base in under 10 seconds today?