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Scaling Support With a Knowledge Base
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Don't worry, the problem is not in you, nor your employees, nor your customers. The problem is in your tools. There's a better way to handle support!
Helpjuice helps you get the most out of your knowledge base. The more you use it, the better it gets.
All knowledge is centralized in a single knowledge base allowing everyone within company or a department to know about its activity and content as much as everyone.
We allow your customers to self-serve themselves, and deliver instant answers to them, in a very customized fashion where the experience feels as if it were inhouse.
Helpjuice helps you get the most out of your knowledge base. The more you use it, the better it gets.
Simple and easy to use interface that allows you to navigate where you want within two-to-three clicks.
Intelligent instant search that knows what you're looking for, before you're even done typing.
Advanced analytics that filter and show you data that is useful and help you improve your support.
Powerful customization tools and controls to make your knowledge base look and feel... yours!
Invite people to work with you, set their permission and track their performance to know who are top knowledge base contributors and why.
Our group of rocket scientists (that's what we call our support reps) will help you get up and running with a pixel-perfect KB, customized to your taste.
Set up your Knowledge Base in minutes and set what goes public and what stays internal with a single click. No coding required.
"I predict that we'll get at least 20% less emails, in comparison with our previous solution, Desk.com.
Helpjuice is perfect because it's just a knowledge base - everything else feels cumbersome."
Product Designer at Gumroad
"The other site (we tried Zendesk & Helpscout), didn't ever really look like, ours. Now, our Help center, completely looks ours and that's really huge to the whole magic of it."
CEO at HelloNomad
"As someone who has used other knowledge bases before, I know what huge boom it can be on our product support team.
With Helpjuice, we've already seen a boost of 86% reduction in support calls even further."
PM at HR Performance Solutions
"We love Helpjuice! It streamlined the administration of our knowledge base. Can't recommend this product enough for those who need a more structured knowledge base for their customers."
CEO at Lilitab
"With Helpjuice, we've been able to reduce support by 120 emails a day, down to 20. The ROI is just amazing. Not to mention unbeatable customer service!"
Founder at Promotify.co
"With Helpjuice, our customers are seconds away from answers to their most important questions. It's been instrumental in enabling us to scale support as our company grows.
Love the product!"
CEO at ZenDoc
A note from our founder
Hi,
Thanks for visiting Helpjuice - This is our fourth version of Helpjuice. We've come a long way since Helpjuice 1-5 years ago.
We've always been a software company uber-focused on producing a line of products super-targetted at solving ONE problem. The mantra of all-in-one software isn't something we subscribe to.
I'd like to welcome to you to try our latest version. It's our best version yet and I think you'll love it.
Emil Hajric, Helpjuice CEO
It's free for 14 days and setting up is quick and easy.