Helpjuice Blog & Community

Expert Strategies, Industry Trends, and Practical Tips to Elevate Your Customer Support and Team Productivity

A Simple Guide to Writing the Perfect Knowledge Base Article

A Simple Guide to Writing the Perfect Knowledge Base Article

Learn how to write an effective knowledge base article that solves your customers’ problem in a jiffy.

Emil Hajric 04/09/22

Featured Posts

Knowledge Management Portal: What to Look For When Building One

Josh Brown 05/12/23
Tacit Knowledge: Definition, Examples, and Importance

Josh Brown 04/21/25
Knowledge Transfer: What it is & How to Use it Effectively

Josh Brown 03/25/24
4 Mind-Blowing Metrics On Short vs Lengthy Knowledge Base Articles

Emil Hajric 04/09/22
Why Customers STOP Using Your Knowledge Base!

Emil Hajric 04/09/22

Knowledge Management
A Simple Guide to Writing the Perfect Knowledge Base Article

Learn how to write an effective knowledge base article that solves your customers’ problem in a jiffy.

Emil Hajric April 09 2022

4m read
Knowledge Management
7 Benefits of Having a Knowledge Base for Your Company

In this article, we cover all the major benefits of having a knowledge base for your business.

Emil Hajric March 20 2024

4m read
Knowledge Management
Knowledge Management Solutions: What Your Business Needs to Know

Find out more about the various types of knowledge management solutions and how they can help your business.

Josh Brown May 15 2023

4m read
Knowledge Management
Under the Hood: Meet the Brand New Helpjuice V4 Dashboard!

Emil Hajric July 08 2020

3m read
Knowledge Management
8 Most Common Mistakes to Avoid When Building External Knowledge Base

Emil Hajric July 08 2020

5m read
Knowledge Management
Open Source Knowledge Base vs SaaS – Which is Better?

What is an open source knowledge base and how does it compare against an SaaS solution? Read on to find out how to choose what’s best for your business.

Josh Brown May 23 2023

8m read

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