Helpjuice Blog & Community

Building Communities of Practice to Cultivate Organizational Knowledge

Communities of practice help organizations stay informed and focused on intentional, strategic growth. Here’s what you need to know about them.

Josh Brown April 25 2023

16m read

How a Social Intranet Can Benefit Your Business

Find out how your business can benefit from social intranets as well as features to look for when setting one up.

Josh Brown October 23 2024

4m read

Knowledge Base Management: How it Can Benefit Your Business

Learn how to manage your knowledge base so it stays up-to-date, relevant, and easy to navigate.

Emil Hajric January 06 2026

6m read

What Is a Knowledge Base Article? How to Write One (+ Examples)

Writing great knowledge base articles isn’t as hard as you think. Learn how to craft first-rate content that empowers customers to help themselves.

Emil Hajric January 12 2026

11m read

SaaS Customer Onboarding 2.0: The Magic of Self-Serve

Josh Brown September 15 2020

13m read

How to Make Remote Work Easier for Your Customer Service Team

Josh Brown January 27 2026

6m read