Helpjuice is a team with a passion for solving the problem of how organizations share knowledge.
We do this by building truly great products & delivering out-of-this-world customer service.
Helpjuice makes it easy deliver instant knowledge to customers and employees via a knowledge base - all within minutes. Using our knowledge base software, you can elevate your customers to self-help and employees to find critical information in seconds.
We’ve been in business since 2011 and have an office in Miami, Florida. We’re a remote-first company, which means most of employees are remote, working next to a beach. We serve businesses in over 65 countries and we’re super passionate about building the best knowledge base software, and delivering “wow” customer care.
We believe in integrity as a company, and will never, ever, for no matter what price let something getaway in that.
What is right is right, what is wrong is wrong.
We treat our customers as long-term partners and put their needs ahead of our own.
We listen to them more than anyone else.
We respect each other, even when a difference of opinion is shown, regardless of position or seniority in the company.
We do more with less. We stay focused on our goals. We choose simplicity over complexity.
We hire “A Players” and expect a lot from them. We believe our number one asset is our people. We focus on the solution, not the problem.
It’s amazing working in Helpjuice! Working on challenging and purposeful tasks is amazing. From the same beginning, I saw Helpjuice is the company that is not scared to try something new, and move everyday boundaries.It’s really something amazing to be the part of the overall Helpjuice vision!
Working at Helpjuice allows me to become a better team player every day and see my skills as constant work in progress.They believe in our potential, and that trust makes us want to always improve and prove that we are worthy of it.
Working at Helpjuice gives me the opportunity to travel and explore the World. Communication between team members is great and everyone's treated like they are part of the family.I'm learning a lot and improving my skills every day and I feel valued, appreciated and supported.
Do you share the same vision and values as Helpjuice? Are you ready for interesting, groundbreaking things? Do you think that Helpjuice is the right company for you?