Join our mission
Let’s Help Organizations Share Knowledge More Effectively, by building the best knowledge base software.
Who Are We?
Helpjuice is a team with a passion for solving the problem of how organizations share knowledge.
We do this by building truly great products & delivering out-of-this-world customer service.
Job Opening
Sales Account Manager
APPLYTechnical SEO Manager
APPLYBe the #1 knowledge base software in the world by creating and delivering software that changes people’s lives.
Emil Hajric, Founder & CEO
What Is Helpjuice?
Helpjuice makes it easy deliver instant knowledge to customers and employees via a knowledge base - all within minutes. Using our knowledge base software, you can elevate your customers to self-help and employees to find critical information in seconds.
Who We Are?
We’ve been in business since 2011 and have an office in Miami, Florida. We’re a remote-first company, which means most of employees are remote, working next to a beach. We serve businesses in over 65 countries and we’re super passionate about building the best knowledge base software, and delivering “wow” customer care.
What do we believe in?
- The software should be simple & fun to use
- Our customers are our greatest assets
- Customers should be “wowed” by our support
- We deeply care about how happy our employees are as people
- Ease-of-use wins over feature bloat
Interesting Facts About Us
- Fastest growing knowledge base software
- In business since 2011
- Small remote-first team 20 people
- We work in 7-10 day sprints, no sprint is longer than 2 weeks.
- We love to gather together and go to trips
Fun = Happiness = Better productivity
Fun Helicopter Ride Across Florida
Team Trip To Portugal
Our Product Team Enjoying the Beach
Team Lunch (Indian Food)
Team Lunch of Fresh Seafood
Team Lunch Trip in Sarajevo
Values
Integrity
We believe in integrity as a company, and will never, ever, for no matter what price let something getaway in that.
What is right is right, what is wrong is wrong.
Customers First
We treat our customers as long-term partners and put their needs ahead of our own.
We listen to them more than anyone else.
Respect
We respect each other, even when a difference of opinion is shown, regardless of position or seniority in the company.
Simplify, simplify, Simplify
We do more with less. We stay focused on our goals. We choose simplicity over complexity.
Smart and Gets Things Done
We hire “A Players” and expect a lot from them. We believe our number one asset is our people. We focus on the solution, not the problem.
Jovan Savic
UI/UX Designer SerbiaIt’s amazing working in Helpjuice! Working on challenging and purposeful tasks is amazing. From the same beginning, I saw Helpjuice is the company that is not scared to try something new, and move everyday boundaries.
It’s really something amazing to be the part of the overall Helpjuice vision!
Amanda Stançani
Customer Support BrasilWorking at Helpjuice allows me to become a better team player every day and see my skills as constant work in progress.
They believe in our potential, and that trust makes us want to always improve and prove that we are worthy of it.
Denis Omerovic
Front-End Developer Bosnia and HerzegovinaWorking at Helpjuice gives me the opportunity to travel and explore the World. Communication between team members is great and everyone's treated like they are part of the family.
I'm learning a lot and improving my skills every day and I feel valued, appreciated and supported.