“Helpjuice has been an incredible platform to start building our knowledge base. We had been struggling to find a good system that would give us the functionality we needed at a great price. Helpjuice has given us everything we hoped for and more and it doesn’t cost an arm and a leg. Besides, customer support is top-notch.”
“Analytics, analytics, analytics - its why we move to the solution - great to get insight into popular articles. Ability to integrate into our existing Support process and have a dedicated document view.”
“It is extremely customizable. We have strict brand rules we have to follow and Helpjuice allowed us to make all the customizations we needed.”
Easily navigate and search your Helpjuice Knowledge Base from within Zendesk tickets. You can also easily use your questions to answer Zendesk tickets.
Instantly access, create, and share your team’s Helpjuice articles straight from Slack, with the Helpjuice Slack bot.
Integrate your Helpjuice Knowledge Base with Salesforce Cases.
With Helpjuice's Chrome plugin, we're allowing you to instantly access your internal/external knowledge base within seconds.
Helpjuice provides an Olark plugin to integrate with your Olark chat! By doing so, Helpjuice will analyze when users start chatting with you and smartly find Knowledge Base articles that match what the user is talking about and suggest them to you so you can use it as a response.
Knowledge base security is one of the most valuable features in Helpjuice. Helpjuice has taken privacy to a whole new level. Read More
“We tried others, but nothing was as customizable as Helpjuice. They even customize your knowledge base for you”
“Helpjuice is a no brainer. It’s extremely user friendly, has a LOT of options when it comes to making content private, and segmenting content based off groups.”
“Intuitive interface. Makes it easy to create and deploy a rich content library.“
“Helpjuice has been an incredible platform to start building our knowledge base. We had been struggling to find a good system that would give us the functionality we needed at a great price.
Helpjuice has given us everything we hoped for and more and it doesn't cost an arm and a leg. In addition, the customer support is top notch. ”
“We love the customized features, the customer support has been really great. It’s very easy to use (like using Google Docs or Microsoft Word). We chose Helpjuice as the pricing was good too.”
“Helpjuice provides the best of both worlds - an easy-to-use interface for people to add/edit articles, and, the flexibility to completely customize the site.”
“Service has been responsive and excellent. Helped us make updates, and the software is also very easy to use with many features. Best available Knowledge Base for the money.”
“I joined Helpjuice a few months ago and have been thrilled with the experience so far! The product is easy to use and the amount of freedom you get with the design is unprecedented.”
“We have found Helpjuice to have more features than we expected, important reporting, wonderful customizability, and great customer support.”
Ours is 5 minutes, personalized, and technical. Yes, you don’t have to wait days for someone ‘technical’ to respond to you, our team understands knowledge bases, and your account, and we’ll hand hold you through all your questions.
Because it’s 2020, not 1995
Because our software is driven by our customers!
Because we care about our customer experience!