25 Best Knowledge Base Examples

Regularly-updated list of Helpjuice-powered Knowledge Base Examples. Every Knowledge Base you see uses one of our dozens of Helpjuice themes!

A lot of the times, a knowledge base is the first point of contact your customer has before contacting someone, so a delightful experience can certainly win them over to using the knowledge base as opposed to contacting someone.

Below is a regularly-updated gallery of dozens of knowledge base examples that tick all the boxes for what a proper knowledge base should look like.

25 Knowledge Base Examples

Last updated: September 24 2019

Wealthbar

Why We Like It

Customized Category Icons

WealthBar provides online investment advice and financial services. They help you to plan for and achieve financial independence. 

It's in the nature of their product to keep a transparent approach, which they've done in their knowledge base super-nicely with their simple 7 category layout for hundreds of articles. 

Shipt

Why We Like It?

Great use of popular topics & FAQs

Boldbrush

Why We Like It?

Cool layout for categories

Shopmeijer

Why We Like It?

Great highlight of topics

Ringo

Why We Like It?

Good list of popular questions / FAQs

Socialtables

Why We Like It?

Great use of KB to sell features

TCL USA

Why We Like It?

Great use of icons

Collage

Why We Like It?

Great use of popular topics

Verve

Why We Like It?

Great language switcher

Wefunder

Why We like It?

Greatly integrated, including user login, via iFrame & nice q/a format

Zoominfo

Why We Like It?

Nice branded KB, love descriptive categories/topics

Brixly

Why We Like It?

Beautiful layout of Categories, making it a very easy-to-use knowledge base

Nureva

Why We Like It?

Use of category icons always helps UX

Buypeel

Why We Like It?

Simple, clean look. Very user friendly

Squeaky

Why We Like It?

Beautiful layout of a lot of categories, and preview of answers

Versature

Why We Like It?

Very simple & clean design

Paya

Why We Like It

Cool design

Avia

Why We Like It?

Great example of customized brand

Estimaterocket

Why We Like It?

Popular topics under search = WIN!

GetFit

Why We Like It?

Entire KB is built in two columns, making it very easy to consume

InspectionXpert

Why We Like It?

Beautiful way to present small amount of topics

PayrollPanda

Why We Like It?

Great display of popular questions. Clean design.

CDPLicenses

Why We Like It?

Very nice display of customized design including icons

Duet Display

Why We Like It?

Very mobile friendly design, clean & simple for a mobile-first design

Nexcess

Why We Like It

Clean look and feel