34 Best Knowledge Base Examples

Regularly-updated list of Helpjuice-powered Knowledge Base Examples. Every Knowledge Base you see uses one of our dozens of Helpjuice themes!

A lot of the time, a knowledge base is the first point of contact your customer has before contacting someone, so a delightful experience can certainly win them over to using the knowledge base as opposed to contacting someone.

Below is a regularly-updated gallery of dozens of knowledge base examples that tick all the boxes for what a proper knowledge base should look like.

34 Knowledge Base Examples

Last updated: February 15 2021

KiboKB

Kibo

Why We Like It?

Search by products is a great idea.

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Primary GoodsKB

Primary Goods

Why We Like It?

Great way to show a large number of articles

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Lions TourKB

Lions Tour

Why We Like It?

Great use of icons

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CommpeakKB

Commpeak

Why We Like It?

Great way to show video guides and popular articles

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FormantKB

Formant

Why We Like It?

Amazing design and color scheme

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Meetings.ioKB

Meetings.io

Why We Like It?

Simple and clean design

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ShiptKB

Shipt

Why We Like It?

Great use of popular topics & FAQs

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TCL USAKB

TCL USA

Why We Like It?

Great use of icons

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VirginMobileKB

VirginMobile

Why We Like It?

Great branding through the knowledge base & they utilize displaying a lot of content in a very user friendly way

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ZoominfoKB

Zoominfo

Why We Like It?

Nice branded KB, love descriptive categories/topics

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BlinkKB

Blink

Why We Like It?

A great multilingual knowledge base and beautifully organised content.

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CheckYetiKB

CheckYeti

Why We Like It?

Amazing search bar and great set of icons

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NurevaKB

Nureva

Why We Like It?

Use of category icons always helps UX

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ShopmeijerKB

Shopmeijer

Why We Like It?

Great highlight of topics

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VerveKB

Verve

Why We Like It?

Great language switcher

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BuypeelKB

Buypeel

Why We Like It?

Simple, clean look. Very user friendly

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SocialtablesKB

Socialtables

Why We Like It?

Great use of KB to sell features

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WealthbarKB

Wealthbar

Why We Like It

Customized Category Icons

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RemarkableHealthKB

RemarkableHealth

Why We Like It?

Very mobile friendly design, clean & simple for a mobile-first design. They also display a lot of categories without making it overwhelming 

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AviaKB

Avia

Why We Like It?

Great example of customized brand

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EstimaterocketKB

Estimaterocket

Why We Like It?

Popular topics under search = WIN!

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MaterialiseKB

Materialise

Why We Like It?

Beautiful display of recent announcements, and easy language picker. They have a lot of documentation – great design 

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SqueakyKB

Squeaky

Why We Like It?

Beautiful layout of a lot of categories, and preview of answers

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BoldbrushKB

Boldbrush

Why We Like It?

Cool layout for categories

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GetFitKB

GetFit

Why We Like It?

Entire KB is built in two columns, making it very easy to consume

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InspectionXpertKB

InspectionXpert

Why We Like It?

Beautiful way to present small amount of topics

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VersatureKB

Versature

Why We Like It?

Very simple & clean design

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WefunderKB

Wefunder

Why We like It?

Greatly integrated, including user login, via iFrame & nice q/a format

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PayrollPandaKB

PayrollPanda

Why We Like It?

Great display of popular questions. Clean design.

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CDPLicensesKB

CDPLicenses

Why We Like It?

Very nice display of customized design including icons

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LilypadKB

Lilypad

Why We Like It?

Beautiful layout of Categories, and KB feels personal given the background (great idea)

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NexcessKB

Nexcess

Why We Like It

Clean look and feel

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PayaKB

Paya

Why We Like It

Cool design

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EddingKB

Edding

Why We Like it?

Great use of images

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