Build a The best knowledgebase for Customer Support

Helpjuice’s easy-to-use and ultra powerful knowledge base software is designed from the ground
up to help you scale your customer support, and collaborate better with your team.

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No Credit Card Required

4.8 avg reviews, for over 11 years

Capterra
GetApp
Featured Customers

Knowledgebase Site

The front-end where your users access search/browse your KB
The Helpjuice Editor

The backend, where you edit all your articles
In-Depth Analytics

Great curated analytics showcasing how your articles are used
The Article Planner

Couldn’t find an answer? The article planner is there to help

sample.helpjuice.com

ACME Helpcenter

Guides and quickstarts for using and integrating our products.

Getting Started
Integrations
Customizations
Billing/Subscriptions
Authentication
Release Notes
Get Support

Overview

New users dashboard is designed for better, easier, and more intuitive user management within your account. Adding, editing, filtering,
importing, or exporting users to and from your account has never been easier.

Get Started with key concepts

Introduction to key components for our product

User Overview

By clicking on the user's name in users table you will be shown the user's information and detailed statistics.

Trusted By Over 3000+ Companies All Over The World

One Knowledge Base To Rule Them All!

Store your team’s knowledge, onboard employees, and allow customers to self-service – an all in 1knowledge base solution!

Start your Free Trial

Customer Self Service
Build a knowledgebase for your customers to quickly find the answers they’re looking for!

We have had 4 star customer service and we use this product daily. this will help to save us hours per day looking for information. Rodney S.
Contact Center Manager
Employee Onboarding & Training
Build an internal-only knowledge base for employee/team training & onboarding to help them get started faster!

I loved the simplicity of this software. Creating articles was a pleasure and training on this platform was the most easiest part. Nessibeli A.
Trainer, Logistics and Supply Chain
Playbooks, SOPs, FAQs
Build your teams playbooks, standard operating procedures, and FAQs with up to date aritcles in minutes.

My team was impressed. No more document all over the network easy to find to share knowledge. David M.
Vice-President, Information Technology and Services

An all in one Solution!

Build your teams playbooks, standard operating procedures, and FAQs with up to date aritcles in minutes.

In total, Helpjuice is the best option to spread knowledge in the company or within the customers in a user-friendly way which in the end saves time for your business and the readers. Tamar K.

Head of Quality Management and Call Center Department - Insurance

Your search for the perfect KB Knowledgebase platform ends here!

Build your teams playbooks, standard operating procedures, and FAQs with up
to date aritcles in minutes.

Features

Editor / Authoring
- Simple, Full-Featured, Fast
- Wysiwyg & Markdown Support
- Attach & Link To Files
- Commenting
- Article Planner
- Private & Internal Sections
- Tabs & Accordians
- Table Of Contents
- Related articles
- New feature
- ...
Analytics
- Simple, Full-Featured, Fast
- Wysiwyg & Markdown Support
- New feature
- ...
Branding / Customization
- Simple, Full-Featured, Fast
- Wysiwyg & Markdown Support
- New feature
- ...
Localization
- Simple, Full-Featured, Fast
- Wysiwyg & Markdown Support
- New feature
- ...
Knowledge Management
- Simple, Full-Featured, Fast
- Wysiwyg & Markdown Support
- New feature
- ...

full featured screen — Categories

Here your can quickly create and edit your articles for your knowledge base.

Simple, Full-Featured and Fast

Build your teams playbooks, standard operating procedures, and FAQs with up to date aritcles in minutes without much effort.

“In total, Helpjuice is the best option to spread knowledge in the company or within the customers in a user-friendly way which in the end saves time for your business and the readers.”

Emil Hajric - CEO, Helpjuice

Knowledge bases made with Helpjuice

With our fully customizable software and experts at Helpjuice ready to help, one can be assured that their knowledgebase would be fully customized to their needs.

Explore 60+ more examples

Loved by 3000+ Companies
used daily by 150K+ users

Since 2011, we’ve been building award-winning knowledge base software, making it better and better every day to help teams share knowledge and provide excellent customer support!

Start your free Trial

Set up was easy and the Helpjuice team was prompt with customization requests. Intuitive interface. It makes it easy to create and deploy a rich content library.

Manoj J. Chief Strategy Officer
The help center that came with our customer support software wasn't meeting our needs and we wanted something more flexible that we could fully customize.

Richard H. Director of Marketing
Great software & Wonderful Customer Support. We love the customized features, the customer support has been really great. We chose Helpjuice as the pricing was good too.

Ginger J. Co-Owner
Helpjuice is a perfect Help Center service. We moved to Helpjuice for the following reasons: lots of options save us money. What we got however has eclipsed this.

Will S. Software Engineer
Excellent Knowledge Base Software. It is extremely customizable. We have strict brand rules we have to follow and Helpjuice allowed us to make all the customizations we needed.

Tyler C. Director of Client Services

*The avg. Helpjuice customer saves 30% more support after switching

The Results? See a few of our Case Studies

26x faster ticket resolutions
30% less Calls and Email Tickets
Reduced employee onboarding from 24hrs to 2hrs

40% Less Support Tickets
80% Faster Knowledgebase Updates
50% Faster Employee Onboarding

40hr per employee saved during onboarding
75% Ticket Deflection
50% Faster Employee Onboarding

50% Faster Employee Onboarding
40% Less Support Tickets
40% Less Support Tickets

Industry awards & reviews

5.0
Capterra
5.0
GetApp
4.8
Featured Customers

Worried about the migration
to Helpjuice?

With Helpjuice’s excellent support team, you don't have to worry about migrating to helpjuice. Our team will complete the entire migration FOR YOU, so you can focus BETTER THINGS!

Request Migration

01 Craete An Account
Create your Helpjuice account, and we’ll handle the rest.
02 Submit a Migration Request
Send an email, fill out a form, or schedule a call, and relax – you have experts handling the data.
03 Imported in Under 48h – Guaranteed!
We’ll import it under 48 hours, or we’ll waive Helpjuice for 1 month. We’ll use either your instructions (if provided), or our knowledge on how to best structure it for you. Completely free.

Build a The best knowledgebase for Customer Support

Knowledgebase Site

The Helpjuice Editor

In-Depth Analytics

The Article Planner