Software so amazing, even pricing is made easy!

Our pricing starts at $120/month to $499/month. We believe buying software should be the same as using it, fast, easy, and without requiring a Ph.D. in science.

Starter

monthly
$120

up to 4 Users

All Features
  • Amazing

    Chat/Email/Phone Support

  • Free Expert Customization

Run-Up

monthly
$200

up to 16 Users

All Features
  • Amazing

    Chat/Email/Phone Support

  • Free Expert Customization

Premium Limited

monthly
$289

up to 60 Users

All Features
  • Amazing

    Chat/Email/Phone Support

  • Free Expert Customization

Premium Unlimited

monthly
$499

unlimited users

All Features
  • Amazing

    Chat/Email/Phone Support

  • Free Expert Customization

No need to pull up that spreadsheet, we already calculated it for you

We know you want only the best. Also, we want to make it easy for you so we compared Helpjuice plans to others in the industry.

1
Helpjuice
$120
2
Zendesk
$70
3
Confluence
$50
4
KnowledgeOwl
$159
5
Average Price
$125
Okay Deal
1
Helpjuice
$200
2
Zendesk
$1335
3
Confluence
$160
4
KnowledgeOwl
$379
5
Average Price
$388
Fair Deal
1
Helpjuice
$289
2
Zendesk
$5340
3
Confluence
$600
4
KnowledgeOwl
$1279
5
Average Price
$1366
Good Deal
1
Helpjuice
$499
2
Zendesk
$178,000
3
Confluence
$11,675
4
KnowledgeOwl
$79,000
5
Average Price
$81,324
Best in Industry

What Others Say About Us

Read what our customers say about Helpjuice

Richard
Richard H.
Director of Marketing
One Legal Logo
5/5
Overall

Quick to get set up, easy to use, and great support!

The help center that came with our customer support software wasn't meeting our needs and we wanted something more flexible that we could fully customize.

Helpjuice provides the best of both worlds - an easy-to-use interface for people to add/edit articles, and, the flexibility to completely customize the site.

Richard
Richard H.
Director of Marketing
One Legal Logo
Ease of Use
Customer Support
Features and Functionality
Value for Money

Likelihood to Recommend:

Rating
Not Likely Extremely Likely

Pros: The support is fast and responsive. They are also great at taking feedback and incorporating it into their product. The user experience is clear and simple to use, but - if you want it - you can access the entire backend and customize your site to your specifications.

Cons: It's currently lacking integrations, e.g. with CRM tools such as Salesforce.

Overall: The help center that came with our customer support software wasn't meeting our needs and we wanted something more flexible that we could fully customize. Helpjuice provides the best of both worlds - an easy to use user interface for people to add/edit articles and the flexibility to amend the code and completely customize the site. Best of all, if there's a specific feature you really want if you ask them they'll get it done.

Manoj
Manoj J.
Chief Strategy Officer
Reservations Logo
5/5
Overall

Easy to use, Practical, and Effective

Set up was easy and the Helpjuice team was prompt with customization requests.

Intuitive interface. It makes it easy to create and deploy a rich content library.

Excellent customer service!!!

Manoj
Manoj J.
Chief Strategy Officer
Reservations Logo
Ease of Use
Customer Support
Features and Functionality
Value for Money

Likelihood to Recommend:

Rating
Not Likely Extremely Likely

Pros: Set up was easy and the Helpjuice team was prompt with customization requests. Intuitive interface. Makes it easy to create and deploy a rich content library. Excellent customer service

Cons: Editor can have more features but the company is making good progress with additions / improvements.

Will Smith
Will S.
Software Engineer
Teem Logo
5/5
Overall

Helpjuice is a perfect Help Center service

We moved to Helpjuice for the following reasons: lots of options save us money. What we got however has eclipsed this. We have found Helpjuice to have more features than we expected, important reporting, wonderful customizability, and great customer support. They have been very responsive and willing to work with us through some fairly specific SEO requirements as well.

Will Smith
Will S.
Software Engineer
Teem Logo
Ease of Use
Customer Support
Features and Functionality
Value for Money

Likelihood to Recommend:

Rating
Not Likely Extremely Likely

We moved to Helpjuice for the following reasons: lots of options, saves us money. What we got however has eclipsed this. We have found Helpjuice to have more features than we expected, important reporting, wonderful customizability, and great customer support. They have been very responsive and willing to work with us through some fairly specific SEO requirements as well. All this for a cost that won't break the bank.

Ginger
Ginger J.
Co-Owner
WebPunch Logo
5/5
Overall

Great software & Wonderful Customer Support

We love the customized features, the customer support has been really great. It's very easy to use (like using Google Docs or Microsoft Word). We chose Helpjuice as the pricing was good too.

Ginger
Ginger J.
Cofounder
WebPunch Logo
Ease of Use
Customer Support
Features and Functionality
Value for Money

Likelihood to Recommend:

Rating
Not Likely Extremely Likely

Pros: We love the customized features, the customer support has been really great. It's very easy to use (like using Google Docs or Microsoft Word). We chose Helpjuice as the pricing was good too.

Cons: We are new users, so I don't have any negative comments about it. So far we have loved it and the ease of use.

Tyler Cooper
Tyler C.
Director of Client Services
Versature Logo
5/5
Overall

Excellent Knowledge Base Platform

It is extremely customizable. We have strict brand rules we have to follow and Helpjuice allowed us to make all the customizations we needed.
It has been a very easy transition. From migrating our content to their extremely quick and reliable support, we've had an excellent experience so far.

Tyler Cooper
Tayler C.
Director of Client Services
Versature Logo
Ease of Use
Customer Support
Features and Functionality
Value for Money

Likelihood to Recommend:

Rating
Not Likely Extremely Likely

Pros: It is extremely customizable. We have strict brand rules we have to follow and Helpjuice allowed us to make all the customizations we needed.

Cons: The ability to edit articles from their published URL. I believe this is actively being worked on.

Overall: It has been a very easy transition. From migrating our content to their extremely quick and reliable support, we've had an excellent experience so far.

Steve Rice
Steve R.
Criminal Defense Attorney
Steve Rice Logo
5/5
Overall

Zendesk to Helpjuice for knowledge base excellence

I left Zendesk for other apps. For the knowledge base, I switched to Helpjuice.

It enables me to have more than two levels of an organization, to have articles in more than one place, to get feedback from users without their having to sign in, and lets me have authorless articles from the perspective of the viewer.

Steve Rice
Steve R.
Criminal Defense Attorney
Steve Rice Logo
Ease of Use
Customer Support
Features and Functionality
Value for Money

Likelihood to Recommend:

Rating
Not Likely Extremely Likely

Comments: I left Zendesk for other apps. For the knowledge base, I switched to Helpjuice, which specializes in that sort of thing. I like it. It enables me to have more than two levels of organization, to have articles in more than one place, to get feedback from users without their having to sign in, and lets me have authorless articles from the perspective of the viewer. Plus, the search functionality is better and faster. There are some things I miss, like the ability to edit articles from the article page itself, but Helpjuice appears to be responsive and fast to make changes in response to critical feedback. They don't make me feel like I'm a nuisance. They make me feel like I am helping them to build a better app.

Jacob
Jacob E.
Manager, Client Support
State Farm Logo
5/5
Overall

Easy to use, great service, worked for exactly what we needed it for

The service has been responsive and excellent.

Helped us make updates, and the software is also very easy to use with many features.

Best available Knowledge Base for the money.

Jacob
Jacob E.
Agent Intern
State Farm Logo
Ease of Use
Customer Support
Features and Functionality
Value for Money

Likelihood to Recommend:

Rating
Not Likely Extremely Likely

Pros: Service has been responsive and excellent. Helped us make updates, and the software is also very easy to use with many features. Best available Knowledge Base for the money

Cons: None that I can think of, I was looking for a knowledge base only, many other companies have many extras that I don't need.

Us vs Them

We believe in fair, simple, honest pricing without having to talk to sales reps.

We believe buying software should be frictionless

We believe the customer support should resolve all issues, and there shouldn’t be a need to wait 3 days, but rather minutes

We believe you (the customer) should help drive product and business decisions.

We believe you are not only our customers but our partner.

Emil Hajric

Emil Hajric, Founder & CEO on behalf of the whole Helpjuice team.

Don’t believe us? Call our CEO directly: 904 326 9247.

Trusted by Thousands of Companies

From the largest organizations in the world to some of the most innovative companies rely on Helpjuice