How Vidyard Uses Helpjuice Both For External & Internal Purposes.
Centralize All Your Internal Docs In One Place,
Rather Than On Many Servers.
When asked Why Helpjuice, our customers said:
Best Search. Period.
Our natural language search is industry-leading, and built in-house.
Customized Like No Other.
You can never recognize a Helpjuice KB, because they're all customized like no other.
Enterprise Analytics
Analytics that help you understand how your KB is performing, and what's missing.
Content Segmentation
Allow different type of customers to have a different type of knowledge base experience.
Multiple Languages
Simple workflow to author content in many different languages, easily.
Great Workflow
Really simple workflow around authoring content, approving it, and scheduling for updates/expiration.
Caring Customer Service, Unlike Any Other:
FREE KB Customizations
Allow different type of customers to have a different type of knowledge base experience.
Instant Article Import
Supports any format as it's machine and human powered.
5 Minute Response Time
Not only will we respond within 5 minutes, but we typically resolve most issues in under 1h.
