Helpjuice Blog

Learn everything you need to know about knowledge base, knowledge management, customer support and more...

8-common-mistakes-avoid-building-external-knowledge-base

8 Most Common Mistakes to Avoid When Building External Knowledge Base
cutting-customer-support-requests-knowledge-base

Cheat Sheet: Cutting Down Customer Support Requests With Knowledge Base
7-shiny-gold-benefits-internal-knowledge-base

7 Benefits of Having a Knowledge Base for Your Company
simple-tricks-make-knowledge-base-searchable

6 Simple Tricks to Make Your Knowledge Base Searchable
cutting-down-support-requests-case-study-eventgeek

Dramatically Cutting Down Support Requests Within Your SaaS App: The Story of Travis, The Hero From EventGeek
hood-meet-brand-new-helpjuice-v4-dashboard

Under the Hood: Meet the Brand New Helpjuice V4 Dashboard!
7-best-tools-measure-customer-engagement

7 Best Tools to Measure Customer Engagement in 2021
stupid-simple-guide-write-perfect-knowledge-base-article

A Simple Guide to Writing the Perfect Knowledge Base Article
7-ways-customer-service-helps-flawless-onboarding-customers

7 ways customer service helps you with flawless customer onboarding
5-quick-tips-optimize-knowledge-base

Quick Tips on How to Improve Your Knowledge Base
plan-external-knowledge-base-content

How to Plan Your External Knowledge Base Content
engaging-employees-contribute-knowledge-base

Engaging Your Employees To Contribute To Your Knowledge Base

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