Helpjuice Blog

Learn everything you need to know about knowledge base, knowledge management, customer support and more...

what-is-knowledge-management

Knowledge Management Processes & Best Practices

360615-4-mind-blowing-metrics-on-short-vs-lengthy-knowledge-base-articles

4 Mind-Blowing Metrics On Short vs Lengthy Knowledge Base Articles
how-top-companies-provide-world-class-customer-service

World Class Customer Service: 4 Things Today’s Companies Get Right
10-shocking-facts-about-customer-service

10 Mind-blowing Customer Service Statistics
infographic-best-and-worst-industries-by-customer-supportsatisfaction

Customer Service Infographic: Best And Worst Industries By Customer Support/Satisfaction
bad-customer-service-habits

5 Bad Customer Service Habits You Need to Kill Right Away
what-is-good-customer-service

5 Ways To Deliver Great Customer Service
3-ways-to-improve-customer-service

How to Improve Customer Service With Technology
principles-of-great-customer-service

Top 5 Principles to Deliver Great Customer Service
using-quora-to-get-customers-for-your-b2b-startup

Quora Marketing Strategy for B2B Startups
ego-is-the-number-one-reason-most-startups-fail

EGO Trap: The Number One Reason Most Startups Fail
leveraging-social-media-to-customer-experience

How to Leverage Social Media To Improve Customer Experience

Ready to try our knowledge base software?

Start scaling your customer support, and collaborate better with your team.

Start 14 Day FREE Trial