Knowledge Base Solutions

20 Best Knowledge Base Examples

Regularly-updated list of Helpjuice-powered Knowledge Base Examples. Every Knowledge Base you see uses one of our dozens of Helpjuice themes!

1

Why Knowledge Bases Matter

A lot of the time, a knowledge base is the first point of contact your customer has before contacting someone.

A delightful experience can win them over to using the knowledge base as opposed to contacting support directly.

2

What Makes a Great Knowledge Base

Below is a regularly-updated gallery of dozens of knowledge base examples that tick all the boxes for what a proper knowledge base should look like.

  • Intuitive navigation
  • Powerful search capabilities
  • Visually engaging content
Last updated: March 26 2024

20 Knowledge Base Examples

Get inspired by these top-tier implementations that deliver exceptional user experiences

Edding KB

Edding

Why we like it?

Great use of images

Expereo KB

Expereo

Why we like it?

Great icons and colors

Alteia KB

Alteia

Why we like it?

Simple and clean

Aleris KB

Aleris

Why we like it?

Hero Image looks very nice

Propain Bicylces KB

Propain Bicylces

Why we like it?

Cool hero image and interesting way to present popular articles

Findity KB

Findity

Why we like it?

Very nice color scheme and popular articles section

Interfolio KB

Interfolio

Why we like it?

Great icons and descriptive categories

Source Elements KB

Source Elements

Why we like it?

Nice dark background fits well with three column layout category list

Shipt KB

Shipt

Why we like it?

Great use of popular topics & FAQs

TCL USA KB

TCL USA

Why we like it?

Great use of icons

VirginMobile KB

VirginMobile

Why we like it?

Great branding throughout the knowledge base & they utilize displaying a lot of content in a very user-friendly way

Blink KB

Blink

Why we like it?

A great multilingual knowledge base and beautifully organised content

Lilypad KB

Lilypad

Why we like it?

Beautiful layout of categories and knowledge base feels personal given the background. 

PayrollPanda KB

PayrollPanda

Why we like it?

Great display of popular questions. Clean design.

Wefunder KB

Wefunder

Why we like it?

Most popular categories displayed below the search bar.  

Faso KB

Faso

Why we like it?

Cool layout for categories. 

Materialise KB

Materialise

Why we like it?

Beautiful display of announcements, and easy language picker. They have a lot of documentation - great design.

Estimate Rocket KB

Estimate Rocket

Why we like it?

Popular topics under search = WIN!

CDPLicenses KB

CDPLicenses

Why we like it?

Very nice display of customized design including icons

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