Documentation & Technical Writing
Business Process Outsourcing (BPO): Definition & Best Practices
Learn what business process outsourcing is, the benefits of BPO, and how to maximize the value of BPO including top tips and strategies.
Articles by Josh Brown
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Internal Collaboration ToolsSilo Mentality: What Are Organizational Silos and Their Impact
Organizational silos seem like a negative structure for any company. But, are silos really a bad thing? Learn the causes and impact of a silo mentality
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Software & AlternativesConfluence Alternatives: Top 15 According to Reddit
Looking to switch from Confluence? Here are the best Confluence alternatives and competitors to consider, based on our testing along with hundreds of real reviews.
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![12 Best Help Authoring Software and Tools [2025]](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4752/direct/1592332487230-Help%20Authoring%20Software.jpg)
Documentation & Technical Writing12 Best Help Authoring Software and Tools [2025]
Which help authoring tool is best for you? Here's a comparison of the most popular tools for producing and reusing support documentation.
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Documentation & Technical WritingProduct Documentation: How to Create It & the Best Software to Use
Check out our guide to learn more about what product documentation is as well as the benefits and best practices for creating it.
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Software & AlternativesThe 10 Best Notion Alternatives in 2024
Considering a switch from Notion? Discover the top Notion alternatives and competitors in the market, each assessed based on hundreds of genuine user reviews.
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Help Center StrategyCorporate Wiki vs Knowledge Base: Which is Better?
Learn what a corporate wiki is and how they compare to internal knowledge bases for communication & collaboration.
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Software & AlternativesThe Best Open-Source Knowledge Base Software in 2026
The 8 best open-source knowledge base software options in 2026, what to look for, and when a free self-hosted tool beats a commercial knowledge base.
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Help Center StrategyThe Best SaaS Knowledge Base Software in 2026
Looking for the best SaaS knowledge base software?
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Help Center StrategyHow to Create a Knowledge Base? A New Step-by-Step Guide in 2026
This easy-to-follow guide will help you build a knowledge base using simple steps.
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Documentation & Technical WritingThe Best Software Documentation Tools for Devs & End Users
What’s the best software documentation tool for your business? We spent hours researching the answer to this question so that you wouldn't have to.
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Knowledge ManagementKnowledge Management Portal: What to Look For When Building One
Learn why your organization needs a knowledge management portal as well as why you should consider using a knowledge base for your portal.
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Documentation & Technical WritingInternal Documentation 101: A Simple Guide to Get You Started
Are you interested in organizing your business’s knowledge into internal documentation? This guide will help you get to grips with the process of documenting your company’s knowledge.
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Documentation & Technical WritingTechnical Documentation: Purpose and Best Practices
Knowledge is power. Dig into what technical documentation is, its benefits, and the 8 steps you can take to solidify your technical documentation efforts.
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Employee Training & OnboardingEmployee Onboarding: Definition & Best Practices
In this guide, we cover what employee onboarding is as well as look at the benefits and best practices to ensure new hires thrive in your company.
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Employee Training & OnboardingRemote Onboarding: How to Set Up Your New Employees for Success
Learn the necessary steps to create a stellar virtual onboarding experience for new remote employees.
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Business GrowthCreating a Customer Knowledge Management System to Fuel Growth
Learn how to build a knowledge management system that lets you deliver value to your customers at every step of the customer journey.
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![The Best Employee Onboarding Software For New Hires [2025]](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4752/direct/1586534537882-1585969985471-Employee%20Onboarding%20Software.jpg)
Software & AlternativesThe Best Employee Onboarding Software For New Hires [2025]
The employee onboarding software listed in this article will help you streamline HR processes and make new hires fall in love with your organization.
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Internal Collaboration ToolsInternal Communications: Benefits, Best Practices and How to Do It
Internal communication helps you inform, influence, and engage employees — and get their participation. We review the best tools and best practices.
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Documentation & Technical WritingTrying to Create a Wiki? Here's How You Do It.
Wikis can be a great way to share info and keep employees on the same page. Here's how to successfully create a wiki for your business.
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![The Top KnowledgeOwl Alternatives and Competitors [2026]](https://helpjuice-static.s3.amazonaws.com/assets.helpjuice.com/meta-tag.png)
Software & AlternativesThe Top KnowledgeOwl Alternatives and Competitors [2026]
Having a difficult time choosing the right KnowledgeOwl alternative? We did the job for you! Here are our top choices and recommendations.
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Knowledge ManagementHow to Create an Internal Knowledge Base: Step-by-Step Guide + Best Practices
How to create an internal knowledge base: what to include, how to structure it, who owns each article, and the best practices that keep employees using it.
