Employee Training & Onboarding
Onboarding Documentation: How to Welcome New Hires
Learn how to confidently welcome new hires with effective onboarding documentation. We cover tips and best practices for success from day one.
Articles by Josh Brown
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Employee Training & OnboardingBest Trainual Alternatives for Employee Training and Onboarding
Gain insight into the best alternatives to Trainual for employee training and onboarding, and learn how to navigate these solutions for your organization.
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Business GrowthProcess Mapping 101: Simplified Guide to Maximizing Efficiency
Process mapping documents a workflow step by step so teams can spot bottlenecks. The 4 types of process maps, their benefits, and how to create one.
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Documentation & Technical WritingThe Secret to Crafting the Perfect How-To Guide
Are you looking to create informative and engaging how-to guides? In this post, we'll discuss the key ingredients for making great how-to guides that your readers will love.
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Documentation & Technical WritingProject Documentation 101: A Powerful Way to Share Knowledge
Project documentation records a project’s goals, plans and decisions in one shared place. The types for each project phase, best practices and tools.
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![Helpjuice vs. The Alternatives: Finding the Right Knowledge Base for Your Team [2026]](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4752/direct/1781248202420/Helpjuice%20alternatives.png)
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Documentation & Technical WritingWhat is a Business Playbook, and Why Do You Need One?
A business playbook serves as a reference guide for a company's policies and procedures. Learn why you need a business playbook as well as how to create one.
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Documentation & Technical WritingCompany Policy & Procedures: What You Need to Know
Company policies and procedures help to establish formal expectations of employees as well as outline their rights within a company.
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Documentation & Technical Writing6 Steps to Improve Your Business' Internal Processes
Gain insight on how to create more efficiency in your internal business processes with this practical guide.
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Documentation & Technical WritingInstructions Manuals: Explanation, Types, Benefits, and How to Write
An instruction manual explains how to set up, use and troubleshoot a product. The 7 types, what to include, and how to write one step by step.
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![How to Create an Effective Sell Sheet [With Examples]](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4752/direct/1659996514838-Example%20Product%20Sell%20Sheet.jpg)
Documentation & Technical WritingHow to Create an Effective Sell Sheet [With Examples]
Learn how to create an effective sell sheet that sales can use to sell sheet to orient leads about your product and get them headed toward conversion.
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![The Best Wiki Software to Help Organize Knowledge [2024]](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4752/direct/1658200673722-Best%20Wiki%20Software%202022.png)
Software & AlternativesThe Best Wiki Software to Help Organize Knowledge [2024]
We've research and tried multiple wiki software to determine the best ones for businesses to use in 2024.
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Software & AlternativesGoogle Docs Alternatives: The 8 Best Choices for 2024
Looking for alternatives to Google Docs? We've tested multiple solutions to find you 8 strong competitors to consider.
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Documentation & Technical WritingHow to Encourage Knowledge Sharing in the Workplace
Knowledge sharing in the workplace: what it is, 6 ways to encourage it, best practices to sustain it, and 7 benefits from productivity to retention.
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![How to Create an Employee Training Plan [With Templates + Checklists]](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4752/direct/1652753557487-Employee%20Training%20Plan%20Template.jpeg)
Documentation & Technical WritingHow to Create an Employee Training Plan [With Templates + Checklists]
Learn step-by-step how to create a customized training plan for your employees. Use our free templates and checklists to help.
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Help Center StrategyWhat is a Knowledge Base? Complete Guide from Helpjuice
A knowledge base is a centralized, searchable repository of organized information. The types, the benefits, what makes a good one, and how to create one.
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Business GrowthHow to Create a Training Manual: Tips for Maximizing Impact
Follow our easy steps to help with create a training manual that makes following processes and using tools and technologies as simple and straightforward as possible for your users.
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Software & AlternativesThe Best Knowledge Management Software & Tools (2026 Guide)
The best knowledge management software in 2026: 10 tools compared by use case, the types of knowledge management platforms, and how to choose one.
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Knowledge ManagementChange Management Process: 7 Steps to Successful Implementation
Learn what change management (CM) is as well as 7 key steps to implement as part of the change management process.
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Help Center StrategyHow to Create a Self-Service Knowledge Base (2026 Guide + Best Practices)
Create a self-service knowledge base by turning common customer questions into searchable articles. 10 benefits, 9 build steps, and 8 best practices.
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Customer Service & SupportCustomer Service Knowledge Base: How to Build One for Better Support (2026 Guide)
A customer service knowledge base lets customers find answers without a ticket. Its benefits, 10 steps to build one, and best practices to keep it useful.
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![The 13 Best Zendesk Alternatives and Competitors [2026]](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4752/direct/1762872077971-The%2010%20Best%20Zendesk%20Alternatives%20and%20Competitors.png)
Software & AlternativesThe 13 Best Zendesk Alternatives and Competitors [2026]
13 Zendesk alternatives and competitors for customer support, with the main features and pricing of each, and how to choose the right one for your team.
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Documentation & Technical WritingHow to Write a Team Meeting Agenda: Best Practices & Templates
Looking to build a better meeting structure? With these tips and best practices, you'll maximize any meeting's effectiveness and keep your team on track.
