Get Fewer Support Emails & More Happy Customers

Easy-to-use knowledge base software that guarantees 50% less support emails and more happy customers

I’m now able to use my Helpjuice knowledge base, straight from Slack. It’s become an essential part of our team communication.

Ryan Sacha, CEO, Promotify
Trustpilot
Category leader
Software Advice Rating
Captera Highest Rated

How Vidyard Scaled Support With Helpjuice's Self-Service KB.

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Allow Your Customers To Self-Serve Themselves, and Deflect Tickets

When asked Why Helpjuice, our customers said:

Best Search. Period.

Our natural language search is industry-leading, and built in-house.

Customized Like No Other.

You can never recognize a Helpjuice KB, because they're all customized like no other.

Enterprise Analytics

Analytics that help you understand how your KB is performing, and what's missing.

Content Segmentation

Allow different type of customers to have a different type of knowledge base experience.

Multiple Languages

Simple workflow to author content in many different languages, easily.

Great Workflow

Really simple workflow around authoring content, approving it, and scheduling for updates/expiration.

See All Features

Caring Customer Service, Unlike Any Other:

FREE KB Customizations

Allow different type of customers to have a different type of knowledge base experience.

Instant Article Import

Supports any format as it's machine and human powered.

5 Minute Response Time

Not only will we respond within 5 minutes, but we typically resolve most issues in under 1h.

Our Customer's Sucesss Stories:

Yaypay knowledge base
Manoj Jonna

Manoj Jonna

VP Customer Success @ Yaypay

Review Posted On Captera

Helpjuice is the go-to platform for any fast growing business that is looking to create a knowledge base. The platform is simple to set-up and update. The support team handled all customization requests promptly. Highly recommended.

Cloudhouse knowledge base
Stuart Moore

Manoj Jonna

Head of Product @ Cloudhouse

Review Posted On Captera

Analytics, analytics, analytics - its why we move to the solution - great to get insight into popular articles. Abiliity to integrate into our existing Support process and have a dedicated document view.

This is a KB and Doc system for Product Managers... it is all about the data and helping me improve the product

Emil Hajric, Helpjuice CEO A note from our founder

Hi,

Thanks for visiting Helpjuice - This is our fourth version of Helpjuice. We've come a long way since Helpjuice 1-5 years ago.

We've always been a software company uber-focused on producing a line of products super-targetted at solving ONE problem. The mantra of all-in-one software isn't something we subscribe to.

I'd like to welcome to you to try our latest version. It's our best version yet and I think you'll love it.

Emil Signature

Emil Hajric, Helpjuice CEO

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The Best Self-Service Knowledge Base Platform